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Hiring freshers For customer service voice- Kolkata

2 weeks ago

Kolkata, West Bengal, India 2coms Full time ₹ 2,50,000 per year

SUMMARY

Hiring freshers for Customer Support Representative at Kolkata, Salary upto 2.5lpa

Only Kolkata candidates can apply.

Responsibilities:

  • Handling incoming calls and responding to customer emails
  • Resolving customer complaints and issues
  • Assisting customers with product information and placing orders
  • Identifying and escalating issues to supervisors
  • Providing exceptional customer service and support

Requirements

  • Undergraduate or Non technical Graduates can apply
  • Excellent communication skills in English
  • Ability to work in different time zones and flexible with shifts
  • Strong technical knowledge
  • Familiarity with customer service principles and practices

Shift: US Shift (evening & night shift)

Week Off: 2 days rotational week off. 5 Days working

6months Experience in international Voice Process can also apply. (More than 6months are not required)

Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.