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Front Office Executive

2 weeks ago

Vizag, Andhra Pradesh, India MOHAN PHARMACY Full time ₹ 8,000 - ₹ 1,20,000 per year

Job Title: Front Office Executive

Job Description:As a Front Office Executive in our pharmacy and doctor's chambers, you will be the first point of contact for patients and visitors. Your role is essential in ensuring a positive and efficient experience for all who interact with our facilities.

Key Responsibilities:

  • Warmly greet and assist patients, visitors, and clients.
  • Handle phone calls, inquiries, and appointment scheduling.
  • Maintain a tidy and organized front desk area.
  • Collect and update patient information accurately.
  • Manage patient records and appointment bookings.
  • Assist in coordinating patient flow and managing waiting areas.
  • Collaborate with the administrative and medical staff to ensure seamless operations.
  • Provide information about services, fees, and insurance coverage.
  • Handle billing and payment processing when necessary.
  • Uphold patient confidentiality and data security.

Qualifications:

  • Strong interpersonal and communication skills.
  • Proficiency in computer systems and office software.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Previous experience in a similar role is an advantage.
  • Knowledge of medical terminology and practices is a plus.

Job Type: Full-time

Pay: ₹8, ₹12,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Ability to commute/relocate:

  • Visakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • total work: 1 year (Preferred)