front office
11 hours ago
Job Summary:
We are seeking a well-presentable and professional Front Office & Telecommunication Executive to manage clinic appointments, coordinate with high-profile clients, and ensure a smooth communication flow. The ideal candidate must maintain excellent etiquette, have strong communication skills, and be able to represent the clinic with confidence and professionalism.
Key Responsibilities:
- Handle incoming calls, appointment bookings, confirmations, and follow-ups effectively.
- Communicate with high-profile clients with courtesy, confidentiality, and professionalism.
- Coordinate appointment schedules between doctors, clients, and internal teams.
- Maintain proper records of calls, appointments, and client interactions.
- Provide front-office support when required (greeting clients, guiding walk-ins).
- Ensure the reception/telecommunication area is organized and presentable.
- Manage WhatsApp, SMS, and email communication for appointment reminders.
- Handle sensitive client information with discretion.
- Assist in daily operational support of the clinic.
Skills & Requirements:
- 1–3 years of experience in tele-calling, telecommunication, front office, or receptionist roles.
- Excellent spoken English and professional communication skills.
- Presentable, well-groomed, and confident personality.
- Strong coordination, time management, and client-handling ability.
- Ability to speak politely and maintain professionalism with premium clientele.
- Must stay within 3 km of the clinic location (mandatory).
- Willing to stay in accommodation provided by the company (with a nominal fee).
- Basic computer knowledge (MS Office, email, appointment software).
Job Type: Full-time
Pay: ₹13, ₹15,000.00 per month
Work Location: In person
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