
Customer Care Executive-Recovery
3 days ago
Job Summary:
We are looking for an experienced Customer Care Executive (CCE) for our Recovery Process team. The role involves handling inbound and outbound calls related to pending dues, negotiating with customers for timely recovery, maintaining customer relations, and ensuring smooth collection operations. The ideal candidate should have prior experience in recovery and collection processes with strong communication and persuasion skills.
Key Responsibilities:
- Make outbound calls to customers for payment reminders and overdue recovery.
- Handle inbound queries related to dues, settlements, and payment issues.
- Negotiate and convince customers to clear outstanding balances in a professional manner.
- Maintain accurate records of interactions, commitments, and follow-ups.
- Work on daily/weekly/monthly recovery targets set by the management.
- Coordinate with internal teams for escalated cases.
- Ensure compliance with company policies and maintain a customer-centric approach.
Required Skills & Experience:
- Experience: 1–3 years in recovery, collection, or debt management process (BPO/EdTech/Banking preferred).
- Communication: Strong verbal communication skills with polite yet firm negotiation ability.
- Customer Handling: Ability to handle difficult conversations while maintaining professionalism.
- Computer Skills: Basic MS Excel and CRM handling.
- Languages: Proficiency in Hindi and English (knowledge of regional languages is a plus).
Job Types: Full-time, Permanent
Pay: ₹18, ₹23,000.00 per month
Benefits:
- Leave encashment
Experience:
- Collection: 1 year (Required)
Language:
- English (Required)
Location:
- Noida Sector 16, Noida, Uttar Pradesh (Required)
-
Customer Care Executive-recovery
1 week ago
Noida Sector 16, Noida, Uttar Pradesh, India IMTS Full time**Job Summary**: **Key Responsibilities**: - Make outbound calls to customers for payment reminders and overdue recovery. - Handle inbound queries related to dues, settlements, and payment issues. - Negotiate and convince customers to clear outstanding balances in a professional manner. - Maintain accurate records of interactions, commitments, and...
-
Recovery Executive
3 days ago
Noida, Uttar Pradesh, India AK Global Management Services Full time**Role: - Recovery Executive** **Location: - Sector 125, Noida** **Job Summary**: We are seeking a diligent and target-driven **Recovery Executive** to join our team. The role involves following up with clients/customers with overdue payments, negotiating repayment plans, and ensuring timely recovery while maintaining a professional relationship. **Key...
-
Recovery Executive-Collection
2 weeks ago
Noida Sector , Noida, Uttar Pradesh, India IMTS Full time ₹ 1,80,000 - ₹ 2,30,000 per yearJob Profile :- Recovery Executive (collection)Key Responsibilities:Make outbound and inbound calls to students/customers for pending dues or fee recovery.Politely remind and follow up with students/customers regarding payments.Listen to customer concerns, provide clarifications, and resolve queries related to payments.Maintain accurate records of...
-
Recovery Executive
2 weeks ago
Noida, Uttar Pradesh, India AK Global Management Services Full time**Job Title**: Recovery Executive **Location**: Sector 125, Noida **Job Summary**: **Key Responsibilities**: - Negotiate repayment plans and settlements as per company policies. - Maintain records of all collection efforts and interactions with customers. - Coordinate with legal teams for escalated recovery cases. - Follow up with defaulters and ensure...
-
Recovery Executive
1 week ago
Noida Sector 16, Noida, Uttar Pradesh, India IMTS Full time**Role Summary**: We are looking for a responsible and customer-focused Collection Executive to manage payment follow-ups, resolve queries, and ensure smooth recovery processes while maintaining a professional and supportive approach. **Key Responsibilities**: - Make outbound/inbound calls to customers regarding pending/overdue payments. - Maintain polite...
-
Recovery Executive-collection
2 weeks ago
Noida Sector 16, Noida, Uttar Pradesh, India IMTS Full time**Job Profile: - Recovery Executive (collection)** **Key Responsibilities**: - Make outbound and inbound calls to students/customers for pending dues or fee recovery. - Politely remind and follow up with students/customers regarding payments. - Listen to customer concerns, provide clarifications, and resolve queries related to payments. - Maintain...
-
Customer Care Executive
1 week ago
Noida Sector 16, Noida, Uttar Pradesh, India The Web Vyapar Full timeHello We are hiring Customer care Executive/Office Coordinator/ Customer Service Excutive for Manufacturing company Noida sec 7 Area Good Communication skills in English Computer Excel knowledge Contact The Web Vyapar Mo. 9718859884 **Job Type**: Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: -...
-
Customer Care Executive
2 weeks ago
Noida Sector 62, Noida, Uttar Pradesh, India Qdigi services Full timeA customer care executive plays a crucial role in ensuring customer satisfaction and resolving inquiries or issues. Their responsibilities typically include: - **Problem Solving**: Addressing and resolving customer complaints or issues effectively. - **Product Knowledge**: Understanding the company’s products or services to provide accurate information...
-
Customer Care Executive
1 week ago
Noida Sector 16, Noida, Uttar Pradesh, India IDEAL PLACEMENT Full timeProfile - **Customer Care Executive** Location - **Noida, sec - 16** Qualification - **12th/Any graduate** Salary - **11,000 - 14,000/+Incentive** Experience - **Fresher & Experience both can apply** Job Discription - **Answering all queries and questions regarding the company.**: - **Understanding customers’ requirements by asking questions and...
-
Recovery Executive
1 week ago
Noida, Uttar Pradesh, India Y G Estates Facilities Management Pvt Ltd Full timeWe are looking for a self-driven and competent Executive-Collections to facilitate our collection process and contact clients for the collection of outstanding payments. To be successful in this role, you must possess knowledge of the collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely...