Customer Relationship

1 week ago


Noida Sector Noida Uttar Pradesh, India IMTS Full time

**Job Summary**:
**Key Responsibilities**:

- Maintain strong customer relationships while handling sensitive recovery issues.
- Ensure timely recovery of fees, dues, or EMIs as per company policies.
- Maintain accurate records of communication and payment status in CRM tools.
- Resolve customer queries related to payment plans, account issues, or delays.
- Negotiate payment terms or settlements within given guidelines.
- Escalate non-responsive or high-risk accounts to the senior management.
- Prepare daily/weekly recovery reports and share insights with the team.

**Requirements**:

- Bachelor’s degree in any discipline.
- 0-1 years of experience in collections, recovery, or customer relationship roles.
- Strong verbal and written communication skills (English preferred).
- Good negotiation and problem-solving abilities.
- Ability to manage difficult conversations calmly and professionally.
- Working knowledge of MS Excel, CRM, or recovery tracking systems.
- Self-motivated, goal-oriented, and able to handle pressure.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹22,000.00 per month

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Noida Sector 16, Noida, Uttar Pradesh (required)



  • Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 2,25,600 - ₹ 3,78,796 per year

    JOB SUMMARYExpedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey. A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer complaints and ensuring customer...


  • Noida Sector , Noida, Uttar Pradesh, India Digital Dhanu Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Customer Relationship Manager (CRM)Location: Noida, Sector 11Job Type: Full-TimeAbout Digital Dhanu Private Limited:Digital Dhanu Private Limited is a global digital marketing agency based in Noida, Sector 11. Our services include website development, GMB SEO, lead generation, Google Ads, Meta Ads, WhatsApp marketing, Digital Ecosystem creation,...


  • Noida Sector 16, Noida, Uttar Pradesh, India IMTS INSTITUTE Full time

    **Job Summary**: **Key Responsibilities**: - Handle inbound and outbound customer calls professionally - Resolve customer issues or escalate when required - Maintain customer data and daily reports using Excel - Follow up with customers for feedback or pending issues - Coordinate with internal teams to ensure timely solutions - Ensure high levels of...


  • Noida Sector 16, Noida, Uttar Pradesh, India wishfin pvt. ltd Full time

    _**JOB PROFILE...ASSISTANT RELATIONSHIP OFFICER**_ - **FUNCTION**_: Outbound Sales_ - **REPORTS**_ _TO: Team Leader_ - **DATE**_: August 3, 2024_ - **OVERVIEW**_ - Wishfin is India's premier fintech company. It provides its users with an actionable plan to make the right financial decision to fulfill their wishes. Its offerings span a broad range of product...


  • Noida, Uttar Pradesh, India Tycoon Credit & Portfolios ltd. Full time

    Role & responsibilities Job Title: Relationship Executive Company: Tycoon Credit and Portfolios Ltd.Location: Noida (Plot No. A359, 1st Floor, Sector 19, Near Max Hospital) Experience: 1-3 years Job Description:We're looking for experienced Relationship Executives to join our team in Noida. As a Relationship Executive, you'll be responsible for providing...


  • Noida, Uttar Pradesh, India Lumosique Full time

    **Job Responsibility** A Customer Relationship Intern in skincare is responsible for assisting customers with product recommendations based on their skin concerns and needs, ensuring a personalized experience. They handle customer inquiries, resolve product-related issues, and maintain ongoing communication to build trust and loyalty. Their goal is to...


  • Noida Sector 16, Noida, Uttar Pradesh, India IMTS Full time

    **Job Overview**: We are seeking a dynamic and result-oriented **Business Relationship Executive (Counselor)** to guide prospective students in selecting the right courses and programs, while maintaining strong relationships with leads and ensuring conversions. The role combines consultative counseling with relationship management to achieve enrollment...


  • Sector-128 Noida, Noida, Uttar Pradesh, India Wealthchoice Infra Full time

    **Client Relationship Management** - Build and maintain strong relationships with clients, ensuring customer satisfaction. - **Lead Follow-up & Sales Support** - Follow up on leads, assist clients in property selection, and maintain a client database. - **Communication & Coordination** - Act as a liaison between clients and internal teams, keeping clients...


  • Noida Sector , Noida, Uttar Pradesh, India Pinga SOlutions Pvt. Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    · Develop and sustain relationships with customers by understanding their needs and providing support.Serve as a primary point of contact for customer inquiries, issues, and feedback.· Use CRM tools to track, analyze, and interpret customer data to identify trends, behaviors, and areas for improvement.· Prepare reports on CRM metrics, customer...


  • Noida, Uttar Pradesh, India Tech2Globe Full time

    **“Grow as we grow”** Are you in search of doing exciting work in an environment you’re going to love? Are you interested to thrive on excellence? Are you a smart worker with passion to work? Are you eager and enjoy solving challenging problems? Want to work with a shrewd, committed team? Then we are the right employer for you. If you are interested in...