Customer Relationship Executive
3 days ago
**Job Summary**:
**Key Responsibilities**:
- Handle inbound and outbound customer calls professionally
- Resolve customer issues or escalate when required
- Maintain customer data and daily reports using Excel
- Follow up with customers for feedback or pending issues
- Coordinate with internal teams to ensure timely solutions
- Ensure high levels of customer satisfaction and service quality
**Requirements**:
- Graduate in any discipline
- Good spoken and written communication skills
- Basic to intermediate knowledge of Microsoft Excel
- Ability to handle multiple tasks and stay organized
- Willingness to work in shifts (if required)
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
**Language**:
- English (required)
**Location**:
- Noida Sector 16, Noida, Uttar Pradesh (required)
Work Location: In person
**Speak with the employer**
+91 8800828679
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