Customer Relationship Executive

3 days ago


Noida Sector Noida Uttar Pradesh, India IMTS INSTITUTE Full time

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound customer calls professionally
- Resolve customer issues or escalate when required
- Maintain customer data and daily reports using Excel
- Follow up with customers for feedback or pending issues
- Coordinate with internal teams to ensure timely solutions
- Ensure high levels of customer satisfaction and service quality

**Requirements**:

- Graduate in any discipline
- Good spoken and written communication skills
- Basic to intermediate knowledge of Microsoft Excel
- Ability to handle multiple tasks and stay organized
- Willingness to work in shifts (if required)

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)

**Location**:

- Noida Sector 16, Noida, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 8800828679



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