Customer Relationship Manager

5 days ago

Noida Sector Noida Uttar Pradesh, India Digital Dhanu Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Title: Customer Relationship Manager (CRM)

Location: Noida, Sector 11

Job Type: Full-Time

About Digital Dhanu Private Limited:

Digital Dhanu Private Limited is a global digital marketing agency based in Noida, Sector 11. Our services include website development, GMB SEO, lead generation, Google Ads, Meta Ads, WhatsApp marketing, Digital Ecosystem creation, and training for GMB and Google Ads. We are committed to helping businesses grow by delivering tailored digital solutions with impactful results.

Job Description:

We are seeking a Customer Relationship Manager (CRM) to enhance client relationships by efficiently managing customer queries with support from our internal technical team. The CRM will serve as the primary point of contact for clients, ensuring timely responses and effective solutions. This role is vital to maintaining client satisfaction and supporting clients in achieving their digital marketing goals. We welcome both experienced candidates and freshers who are eager to learn and grow in a dynamic environment.

Key Responsibilities:

· Act as the main point of contact for customer inquiries and support needs.

· Work with the internal technical team to resolve client issues promptly and efficiently.

· Track and manage customer interactions, ensuring timely follow-ups.

· Maintain accurate records of client interactions and feedback.

· Identify ways to improve client satisfaction and overall service quality.

· Provide client feedback to the technical and management teams for continuous improvement.

· Build and maintain positive client relationships to foster long-term satisfaction.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field.

· Strong communication and interpersonal skills for effective client interaction.

· Excellent problem-solving skills and a customer-oriented approach.

· Ability to prioritize tasks and manage multiple client accounts.

· Excellent English speaking to deal with high-value clients

Preferred Qualifications:

· Experience or knowledge in digital marketing or tech-focused customer service.

· Familiarity with digital marketing services such as SEO, Ads management, and web development.

What We Offer:

· Competitive salary with performance-based incentives.

· Training and growth opportunities for freshers and experienced professionals alike.

· A collaborative and supportive work environment.

How to Apply:

Please submit your resume and a cover letter detailing your interest in customer relationship management and relevant skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹25,000.00 per month

Benefits:

  • Internet reimbursement
  • Provident Fund

Work Location: In person

Speak with the employer

  • Customer Relationship Executive

    1 week ago

    Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 2,25,600 - ₹ 3,78,796 per year

    JOB SUMMARYExpedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey. A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer complaints and ensuring customer...

  • CRM – Customer Relationship Manager

    5 days ago

    Noida Sector , Noida, Uttar Pradesh, India Pinga SOlutions Pvt. Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    · Develop and sustain relationships with customers by understanding their needs and providing support.Serve as a primary point of contact for customer inquiries, issues, and feedback.· Use CRM tools to track, analyze, and interpret customer data to identify trends, behaviors, and areas for improvement.· Prepare reports on CRM metrics, customer...

  • Customer Relationship Associate

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India Learningshala Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    *ABOUT LEARNINGSHALA:*We are a distance learning portal for parents, students, and education industry professionals who are seeking information on various distance courses offered at several best universities in India and abroad. One can rely on the information on distance learning courses and universities shared on our portal. We have a dedicated team of...

  • Senior Customer Relationship Executive

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Job Role- SR. Customer Relationship ExecutiveLocation - Noida sec -62 , I thum tower , 206Mainly we are looking for Banking , Hospitality and Aviation experienced candidatesA CRE is responsible for building and maintaining positive relationships with a company's customers.This role involves providing excellent customer service, resolving customer complaints...

  • Customer Relationship Executive

    6 hours ago

    Noida, Uttar Pradesh, India Tycoon Credit & Portfolios ltd. Full time

    Role & responsibilities Job Title: Relationship Executive Company: Tycoon Credit and Portfolios Ltd.Location: Noida (Plot No. A359, 1st Floor, Sector 19, Near Max Hospital) Experience: 1-3 years Job Description:We're looking for experienced Relationship Executives to join our team in Noida. As a Relationship Executive, you'll be responsible for providing...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Wall Rock Developers Full time

    Roles and Responsibilities: - Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. - Develop and maintain strong relationships with customers to identify their needs and preferences. - Utilize CRM software to track customer interactions, sales activities, and marketing campaigns. - Analyse sales...

  • Customer Relationship Executive

    6 days ago

    Sector-128 Noida, Noida, Uttar Pradesh, India Wealthchoice Infra Full time

    **Client Relationship Management** - Build and maintain strong relationships with clients, ensuring customer satisfaction. - **Lead Follow-up & Sales Support** - Follow up on leads, assist clients in property selection, and maintain a client database. - **Communication & Coordination** - Act as a liaison between clients and internal teams, keeping clients...

  • Customer Relationship Intern

    6 days ago

    Noida, Uttar Pradesh, India Lumosique Full time

    **Job Responsibility** A Customer Relationship Intern in skincare is responsible for assisting customers with product recommendations based on their skin concerns and needs, ensuring a personalized experience. They handle customer inquiries, resolve product-related issues, and maintain ongoing communication to build trust and loyalty. Their goal is to...

  • Customer Relationship Executive

    4 days ago

    Noida, Uttar Pradesh, India MiniBay Full time

    We are looking for a customer relationship manager who can communicate well with our customers and understand their needs. Should be good in English and should also know how to handle social media accounts. Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Gogrt Full time

    Are you passionate about building strong customer relationships and delivering top-notch service? We're looking for a Customer Relationship Executive to join our dynamic team! What You’ll Do: - Be the main point of contact for customers - Build long-term relationships - Collaborate across teams (Sales, Ops, Tech Support) - Handle CRM & Excel reporting -...