Customer Relationship Manager

7 days ago

Noida Sector Noida Uttar Pradesh, India Digital Dhanu Private Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Title: Customer Relationship Manager (CRM)

Location: Noida, Sector 11

Job Type: Full-Time

About Digital Dhanu Private Limited:

Digital Dhanu Private Limited is a global digital marketing agency based in Noida, Sector 11. Our services include website development, GMB SEO, lead generation, Google Ads, Meta Ads, WhatsApp marketing, Digital Ecosystem creation, and training for GMB and Google Ads. We are committed to helping businesses grow by delivering tailored digital solutions with impactful results.

Job Description:

We are seeking a Customer Relationship Manager (CRM) to enhance client relationships by efficiently managing customer queries with support from our internal technical team. The CRM will serve as the primary point of contact for clients, ensuring timely responses and effective solutions. This role is vital to maintaining client satisfaction and supporting clients in achieving their digital marketing goals. We welcome both experienced candidates and freshers who are eager to learn and grow in a dynamic environment.

Key Responsibilities:

· Act as the main point of contact for customer inquiries and support needs.

· Work with the internal technical team to resolve client issues promptly and efficiently.

· Track and manage customer interactions, ensuring timely follow-ups.

· Maintain accurate records of client interactions and feedback.

· Identify ways to improve client satisfaction and overall service quality.

· Provide client feedback to the technical and management teams for continuous improvement.

· Build and maintain positive client relationships to foster long-term satisfaction.

Qualifications:

· Bachelor's degree in Business, Marketing, or a related field.

· Strong communication and interpersonal skills for effective client interaction.

· Excellent problem-solving skills and a customer-oriented approach.

· Ability to prioritize tasks and manage multiple client accounts.

· Excellent English speaking to deal with high-value clients

Preferred Qualifications:

· Experience or knowledge in digital marketing or tech-focused customer service.

· Familiarity with digital marketing services such as SEO, Ads management, and web development.

What We Offer:

· Competitive salary with performance-based incentives.

· Training and growth opportunities for freshers and experienced professionals alike.

· A collaborative and supportive work environment.

How to Apply:

Please submit your resume and a cover letter detailing your interest in customer relationship management and relevant skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹25,000.00 per month

Benefits:

  • Internet reimbursement
  • Provident Fund

Work Location: In person

Speak with the employer

  • Customer Relationship Executive

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time ₹ 2,25,600 - ₹ 3,78,796 per year

    JOB SUMMARYExpedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey. A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer complaints and ensuring customer...

  • Customer Relationship Management Executive

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India Pinga SOlutions Pvt. Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Experience: 1-3 years of experience in CRM, customer service, or a similar role.· Develop and sustain relationships with customers by understanding their needs and providing support.Serve as a primary point of contact for customer inquiries, issues, and feedback.· Use CRM tools to track, analyze, and interpret customer data to identify trends, behaviors,...

  • Customer Relationship Executive

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time

    Job Role - Customer Relationship Executive Expedite Impex is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey A CRE is responsible for building and maintaining positive relationships with a company's customers. This role involves providing excellent customer service, resolving customer...

  • Customer Relationship Associate

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India Learningshala Full time

    *ABOUT LEARNINGSHALA:* We are a distance learning portal for parents, students, and education industry professionals who are seeking information on various distance courses offered at several best universities in India and abroad. One can rely on the information on distance learning courses and universities shared on our portal. We have a dedicated team of...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Wall Rock Developers Full time

    Roles and Responsibilities: - Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. - Develop and maintain strong relationships with customers to identify their needs and preferences. - Utilize CRM software to track customer interactions, sales activities, and marketing campaigns. - Analyse sales...

  • Customer Relationship Executive

    10 hours ago

    Noida, Uttar Pradesh, India MiniBay Full time

    We are looking for a customer relationship manager who can communicate well with our customers and understand their needs. Should be good in English and should also know how to handle social media accounts. Pay: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Work Location: In person

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Gogrt Full time

    Are you passionate about building strong customer relationships and delivering top-notch service? We're looking for a Customer Relationship Executive to join our dynamic team! What You’ll Do: - Be the main point of contact for customers - Build long-term relationships - Collaborate across teams (Sales, Ops, Tech Support) - Handle CRM & Excel reporting -...

  • Customer Relationship Executive

    2 weeks ago

    Noida, Uttar Pradesh, India EduKyu Pvt Ltd Full time

    EduKyu. is Hiring! Customer Relationship Executive at EduKyu! What We’re Looking For: - 06-2+ years in customer relationship Executive or a related role(Edtech only) - Strong interpersonal and communication skills - Excellent command over spoken and written language - Dynamic, proactive, and customer-centric approach What You’ll Do: - Build and...

  • Customer Relationship Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Tek Support Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description:Job Title: Customer Relationship Manager (CRM) (females)Location: Noida (100% Onsite)Experience Required: 4+ YearsPreference: (female) Candidates (Local candidates preferred)Job Description:We are looking for a dedicated and dynamic Customer Relationship Manager (CRM) to join our team in Noida. The ideal candidate will be responsible for...

  • Customer Relationship Manager

    2 weeks ago

    Noida, Uttar Pradesh, India Masterblend Industries Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Customer Data Management Customer Engagement & Relationship Building Campaign & Loyalty Program Management Customer Issue Resolution Compliance & Reporting