Customer Care Executive

2 days ago

Noida Sector Noida Uttar Pradesh, India Henry Harvin Education Full time

Job Title: Customer Care Executive – Support & Collection

Department: Customer Support / Collections

Location: [Noida sector 16]

Employment Type: Full-Time

Job Summary:

We are seeking a proactive and customer-oriented Customer Care Executive to handle customer queries, payment follow-ups, and service support. The ideal candidate will ensure timely resolution of issues, build strong relationships with customers, and assist in collections through professional communication and empathy.

Key Responsibilities:

  • Handle inbound and outbound calls, emails, and chats related to customer support and payment reminders.
  • Assist customers in resolving billing, payment, and service-related concerns.
  • Maintain accurate records of customer interactions and transactions.
  • Follow up with customers regarding outstanding dues and ensure timely collection.
  • Coordinate with internal departments (accounts, sales, operations) to resolve escalations.
  • Provide after-sales support to ensure customer satisfaction and retention.
  • Meet daily/weekly/monthly targets for call quality, collection, and customer service KPIs.
  • Generate reports on payment status, customer feedback, and collection performance.

Required Skills & Qualifications:

  • Graduate (any stream); freshers or candidates with 6 months–2 years of experience in customer support or collections preferred.
  • Strong communication skills (Hindi and English mandatory; regional language is a plus).
  • Good listening and negotiation skills.
  • Basic computer proficiency (MS Office, CRM tools, Google Sheets).
  • Ability to handle pressure and meet targets.
  • Customer-focused attitude with problem-solving ability.

Job Type: Fresher

Pay: ₹18, ₹24,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time

Work Location: In person

  • Customer Care Executive

    5 days ago

    Noida Sector , Noida, Uttar Pradesh, India IMTS Full time

    Job Title: Customer Care Executive – Collection DepartmentLocation: Noida,Sector 16Experience: 0 to 1 years (Edtech/Telecalling/Recovery background preferred)Qualification: Graduate/UndergraduateWorking Days: Monday to Saturday (Sunday fixed off)Salary: As per industry standards + IncentivesJob Description:We are looking for a Customer Care Executive to...

  • Customer Care Executive

    5 days ago

    Noida Sector , Noida, Uttar Pradesh, India Quicktech Labs Full time

    Customer Care Executive | Noida | Hospitality Tech SupportQuickTech Labs is hiring a Customer Care Executive to support hotel and property managers using our hospitality technology platform. Join a fast-growing IT company working with global clients and play a key role in delivering excellent customer experiences. Office-based role in Noida, Sector 62 —...

  • Customer Care Executive

    2 weeks ago

    Noida Sector , Noida, Uttar Pradesh, India Ebix Payment Services Pvt Ltd Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Profile - Customer Care Executive (International Process)Location - NoidaSalary - upto 35k InhandQualification - Undergraduate/GraduateExperience - 0-2 YearSkills - Good Communication skillsShift - Day shift for female & Rotational shift MaleJob Types: Full-time, Permanent, FresherPay: ₹20, ₹35,000.00 per monthBenefits:Health insuranceProvident FundWork...

  • Customer Care Executive

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Noida Sector 62 **Company**: Orbiqe Technologies PVT.LTD. **Job Type**: Full-time / Part-time **Salary**: 10,000-12,000 **About Us**: At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients. As we continue to...

  • Customer Care Executive

    1 week ago

    Noida Sector 62, Noida, Uttar Pradesh, India HELPLAB HEALTHCARE PVT LTD Full time

    Experience - Minimum 3 years of experience as Customer Care Executive or as Backend Executive Qualification - Minimum Graduate Should be good in Computer working This is a very good opportunity full of growth. Team HR 9870290028 Pay: ₹250,000.00 - ₹300,000.00 per year **Benefits**: - Leave encashment Schedule: - Day shift Work Location: In...

  • Customer Care Executive

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India The Web Vyapar Full time

    Hello We are hiring Customer care Executive/Office Coordinator/ Customer Service Excutive for Manufacturing company Noida sec 7 Area Good Communication skills in English Computer Excel knowledge Contact The Web Vyapar Mo. 9718859884 **Job Type**: Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: -...

  • Customer Care Executive

    9 hours ago

    Noida, Uttar Pradesh, India Hiring Coach Full time

    **Customer Care Executive / Telesales.** Experience: 4-7 Years **Position Overview**: As Customer Care and B2B Executive for Beauty Supplements, you will play a pivotal role in providing customer delight to the beauty and wellness industry. Your primary responsibilities will include answering customer queries and following up on online leads **Key...

  • Customer Care Executive

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Profile - **Customer Care Executive** Location - **Noida, sec - 16** Qualification - **12th/Any graduate** Salary - **11,000 - 14,000/+Incentive** Experience - **Fresher & Experience both can apply** Job Discription - **Answering all queries and questions regarding the company.**: - **Understanding customers’ requirements by asking questions and...

  • Customer Care Executive

    9 hours ago

    Noida Sector 62, Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    **Customer Care Executive** - Morning Shift **Company**: Moxi Outsourcing **Location**: Noida, Sector-63 **About Us**: Moxi Outsourcing is a premier BPO firm, renowned for our commitment to excellence and innovation. We specialize in providing top-notch customer service solutions to clients worldwide, particularly in Australia. Located in the vibrant hub...

  • Customer Care Executive

    7 days ago

    Noida, Uttar Pradesh, India KGS Information Services Full time

    Need customer care executive only female can apply. **Job Types**: Full-time, Fresher Pay: ₹9,739.13 - ₹29,442.10 per month Work Location: In person