Customer Care Executive
2 days ago
Job Title: Customer Care Executive – Collection Department
Location: Noida,Sector 16
Experience: 0 to 1 years (Edtech/Telecalling/Recovery background preferred)
Qualification: Graduate/Undergraduate
Working Days: Monday to Saturday (Sunday fixed off)
Salary: As per industry standards + Incentives
Job Description:
We are looking for a Customer Care Executive to join our Collections Team. The ideal candidate will be responsible for recovering pending dues from students or clients in a polite, professional, and effective manner.
Key Responsibilities:
- Call and follow up with students/clients for pending or overdue payments.
- Maintain accurate records of payment status and conversations in the system.
- Build and maintain positive relationships while ensuring timely recovery.
- Handle payment-related queries and provide appropriate solutions.
- Coordinate with the accounts and sales team regarding payment updates.
- Achieve monthly collection targets.
- Ensure adherence to company policies and compliance norms.
Job Types: Full-time, Permanent, Fresher
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
Work Location: In person
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