Customer Care Executive

2 days ago


Noida Sector Noida Uttar Pradesh, India IMTS Full time ₹ 25,00,000 - ₹ 35,00,000 per year

Job Title: Customer Care Executive – Collection Department

Location: Noida,Sector 16

Experience: 0 to 1 years (Edtech/Telecalling/Recovery background preferred)

Qualification: Graduate/Undergraduate

Working Days: Monday to Saturday (Sunday fixed off)

Salary: As per industry standards + Incentives

Job Description:

We are looking for a Customer Care Executive to join our Collections Team. The ideal candidate will be responsible for recovering pending dues from students or clients in a polite, professional, and effective manner.

Key Responsibilities:

  • Call and follow up with students/clients for pending or overdue payments.
  • Maintain accurate records of payment status and conversations in the system.
  • Build and maintain positive relationships while ensuring timely recovery.
  • Handle payment-related queries and provide appropriate solutions.
  • Coordinate with the accounts and sales team regarding payment updates.
  • Achieve monthly collection targets.
  • Ensure adherence to company policies and compliance norms.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time

Work Location: In person



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