Customer Care Executive

2 days ago

Noida Sector Noida Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

**Job Title**: Customer Care Executive
**Location**: Noida Sector 62 (On-Site)

**Job Type**: Full-Time
**Salary**: ₹10,000 - ₹15,000
**Experience Level**: Freshers are welcome to apply

**About Us**:
(Orbiqe Technologies pvt. ltd.) is looking for a compassionate and proactive **Customer Care Executive** to join our team and help ensure our clients have a positive and seamless experience when using our platform.

**Key Responsibilities**:

- Assist customers with booking sessions, selecting astrologers, and navigating the portal.
- Resolve complaints or technical issues and offer personalized guidance on astrology services.
- Maintain accurate records of interactions and keep customers informed about events, promotions, and new services.
- Collaborate with astrologers and technical teams to ensure smooth operations and follow up for customer satisfaction.

**Skills & Qualifications**:

- Bachelor’s degree preferred.
- Previous experience in customer service.
- Strong communication and interpersonal skills with a compassionate and empathetic approach.
- Ability to handle sensitive issues with discretion and professionalism.
- Basic computer skills, with proficiency in CRM tools and customer support platforms.
- Ability to multitask, solve problems, and work efficiently in a fast-paced environment.
- A positive attitude and the ability to work well with both customers and internal teams.

**What We Offer**:

- Competitive salary and benefits.
- A friendly and supportive work environment.
- Opportunities for growth and career development within the company.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Performance bonus

Work Location: In person

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