Customer Care Executive

6 days ago

Noida Sector Noida Uttar Pradesh, India persystent consultancy services Full time

**Job Title**: Customer Care Executive (Logistics)

**Location**: H169, Sec.63 Noida (201301)

**Company**: Speed Global Solutions

**Department**: Customer Service / Logistics

**Salary**: 30K to 35K in hand

**Required Qualifications & Skills**:

- Bachelor’s degree in business, logistics, supply chain management, or a related field is preferred.
- Graduation is mandatory.
- Must have good communication skills.
- Strong verbal and written communication skills to interact with customers clearly and professionally.
- Active listening to understand customer concerns and provide effective solutions.
- Ensuring accuracy in addressing customer issues and recording customer interactions in the system.

**Responsibilities**:

- **Customer Support**:

- Act as the first point of contact for customers and provide support through phone.
- Address inquiries related to logistics services, delivery schedules, shipment tracking, and status updates.
- Resolve complaints and issues promptly and professionally, ensuring customer satisfaction.
- **Order Management**:

- Monitor and manage order status, delivery timelines, and ensure accurate documentation.
- Coordinate with warehouses, transportation, and third-party logistics providers to ensure timely deliveries.
- Assist customers with the return and exchange process if required.
- **Communication**:

- Effectively communicate shipment details, delays, and any logístical issues to customers, keeping them informed at every stage.
- Coordinate internally with the logistics, sales, and operations teams to ensure seamless service delivery.

**HR - Mansi Rajput**

**Contact Number - 7042886905**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- Logistics: 1 year (preferred)
- Customer support: 1 year (preferred)
- Order Management: 1 year (preferred)
- logistics-related queries: 1 year (preferred)
- smooth communication: 1 year (preferred)
- providing exceptional service to customers: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7042886905

  • Customer Care Executive

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Noida Sector 62 **Company**: Orbiqe Technologies PVT.LTD. **Job Type**: Full-time / Part-time **Salary**: 10,000-12,000 **About Us**: At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients. As we continue to...

  • Customer Care Executive

    6 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive **Location**: Noida Sector 62 (On-Site) **Job Type**: Full-Time **Salary**: ₹10,000 - ₹15,000 **Experience Level**: Freshers are welcome to apply! **About Us**: (Orbiqe Technologies pvt. ltd.) is looking for a compassionate and proactive **Customer Care Executive** to join our team and help ensure our clients have...

  • Customer Care Executive

    6 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    **Company**: Moxi Outsourcing **Location**: Noida, Sector-63 **About Us**: Moxi Outsourcing is a premier BPO firm, renowned for our commitment to excellence and innovation.. We specialize in providing top-notch customer service solutions to clients worldwide, particularly in Australia. Located in the vibrant hub of Noida Sector-63, we are known for our...

  • Customer Care Executive

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    **Customer Care Executive** - Morning Shift **Company**: Moxi Outsourcing **Location**: Noida, Sector-63 **About Us**: Moxi Outsourcing is a premier BPO firm, renowned for our commitment to excellence and innovation. We specialize in providing top-notch customer service solutions to clients worldwide, particularly in Australia. Located in the vibrant hub...

  • Customer Care Executive

    4 days ago

    Noida, Uttar Pradesh, India Jaharvir Infinet Private Limited Full time

    The Customer Care Executive is responsible for providing exceptional customer service and support to customers. This includes responding to customer inquiries and complaints, resolving customer issues, maintaining customer accounts, and providing product information. The Customer Care Executive must be able to work in a fast-paced environment and be able to...

  • Customer Care Executive

    4 days ago

    Noida, Uttar Pradesh, India 5M Corpbiz Full time

    **Customer Care Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring...

  • Customer Care Executive

    4 days ago

    Noida, Uttar Pradesh, India Moxi Outsourcing Full time

    **Designation - CUSTOMER CARE EXECUTIVE** This is a full-time in-office role for a Customer Care Executive at Moxi Outsourcing located in Noida Sector-63. The job will be responsible for providing information and confirming basic details of the customer and fixing appointment for our sales team. Ensuring customer satisfaction, delivering exceptional...

  • Customer Care Executive

    4 days ago

    Noida, Uttar Pradesh, India Prune digital Full time

    **Job Description: Customer Care Executive** **Location**: Noida **Company**: Prune.co.in **Role Summary**: **Key Responsibilities**: - Resolve customer complaints effectively, ensuring first-call resolution wherever possible. - Provide detailed product and service information to customers. - Escalate unresolved issues to the appropriate internal...

  • Customer Care Executive

    6 days ago

    Noida, Uttar Pradesh, India Vighnaharta Screening Pvt. Ltd. Full time

    We are Hiring for Customer care executive. **Industries : BPO** **Role : CCE** **Salary: 11K-15K** **Job Timing : Dayshift** **Experience : Fresher** **Gender : Male & Female** Job Location: Sector 3 Noida Contact Person **(8800962524) Deepak Hr** Pay: ₹10,500.00 - ₹14,500.00 per month **Benefits**: - Paid sick time Schedule: - Day...

  • Customer Care Representative

    6 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

    **Job Title: Customer Care Representative(Female Preferred)** **Location**: Noida **Experience**:6month-1 Years **Education**:Graduation **Salary**: ₹10,000 - ₹15,000 per month **Shift Timings**: Day Shift **Immediate Joiner will be Preferred** **Key Responsibilities**: - Provide accurate information regarding products, services, and company...