
Customer Care Executive
12 hours ago
**Job Title**: Customer Care Executive
**Location**: Noida Sector 62
**Company**: Orbiqe Technologies PVT.LTD.
**Job Type**: Full-time / Part-time
**Salary**: 10,000-12,000
**About Us**:
At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients. As we continue to grow, we are looking for a passionate and customer-focused individual to join our team as a **Customer Care Executive**.
As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring they have a positive experience with our company. Your role will include:
- Providing accurate information about products, services, and policies.
- Troubleshooting and resolving customer issues or complaints in a timely manner.
- Maintaining detailed and accurate customer records in our CRM system.
- Collaborating with other departments to ensure customer needs are met.
- Ensuring customer satisfaction and striving for a first-contact resolution.
- Escalating complex issues to senior team members or management when necessary.
**Qualifications**:
- Previous experience in a customer service or support role is preferred.
- Excellent communication skills (both written and verbal)
- Strong problem-solving abilities and a proactive attitude.
- Ability to handle multiple tasks in a fast-paced environment.
- Friendly and approachable demeanor with a customer-first mentality.
- High school diploma or equivalent (College degree preferred)
**Why Join Us?**
- Competitive salary and benefits package.
- A collaborative and supportive team environment.
- Opportunities for growth and career advancement.
- Flexible working hours / Remote work options (if applicable)
If you are passionate about providing outstanding customer service and want to be part of a dynamic team, we would love to hear from you
**How to Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Education**:
- Bachelor's (preferred)
Work Location: In person
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