Customer Care Executive

1 day ago

Noida Sector Noida Uttar Pradesh, India Orbiqe Technologies Pvt. Ltd. Full time

**Job Title**: Customer Care Executive
**Location**: Noida Sector 62
**Company**: Orbiqe Technologies PVT.LTD.

**Job Type**: Full-time / Part-time
**Salary**: 10,000-12,000

**About Us**:
At Orbiqe Technologies PVT.LTD., we are dedicated to providing exceptional customer experiences and building lasting relationships with our clients. As we continue to grow, we are looking for a passionate and customer-focused individual to join our team as a **Customer Care Executive**.

As a Customer Care Executive, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring they have a positive experience with our company. Your role will include:

- Providing accurate information about products, services, and policies.
- Troubleshooting and resolving customer issues or complaints in a timely manner.
- Maintaining detailed and accurate customer records in our CRM system.
- Collaborating with other departments to ensure customer needs are met.
- Ensuring customer satisfaction and striving for a first-contact resolution.
- Escalating complex issues to senior team members or management when necessary.

**Qualifications**:

- Previous experience in a customer service or support role is preferred.
- Excellent communication skills (both written and verbal)
- Strong problem-solving abilities and a proactive attitude.
- Ability to handle multiple tasks in a fast-paced environment.
- Friendly and approachable demeanor with a customer-first mentality.
- High school diploma or equivalent (College degree preferred)

**Why Join Us?**
- Competitive salary and benefits package.
- A collaborative and supportive team environment.
- Opportunities for growth and career advancement.
- Flexible working hours / Remote work options (if applicable)

If you are passionate about providing outstanding customer service and want to be part of a dynamic team, we would love to hear from you

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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