Sales Team Lead – International Process

1 day ago


Bengaluru, Karnataka, India Hiring Coach Full time ₹ 6,24,000 per year

Job Title: Team Leader – BPO (International Voice – 30 Member Team)

Location: Kudlu Gate, Bangalore

Shift: 24/7 Rotational (US/UK/Australian Shifts)

Experience: 2+ years in international BPO with team handling (25+ agents)

Key Responsibilities:

Lead and manage a team of 30 agents in an international voice process

Achieve SLA, quality, productivity & compliance goals

Monitor performance using KRA/KPI metrics

Conduct coaching, feedback, and performance reviews

Handle escalations, improve CSAT & client coordination

Track reports: shrinkage, attrition, adherence, etc.

Collaborate with QA, HR, WFM & Training teams

Drive team engagement, discipline & policy adherence

Must Know:

KRA/KPI concepts, BPO metrics, Excel (VLOOKUP, Pivot, etc.)

Attrition Formula:

Shrinkage Formula:

Requirements:

Graduate with excellent English (verbal & written)

2+ years as a Team Leader in international voice process

Strong leadership, people management, and analytical skills

Flexible for 24/7 rotational shifts (incl. weekends/holidays)

Job Type: Permanent

Pay: ₹50, ₹52,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


  • Sales Team Lead

    5 days ago


    Bengaluru, Karnataka, India 312a9a86-9f08-4486-acd3-dfe7d0646ccb Full time ₹ 4,20,000 - ₹ 8,00,000 per year

    Identify and convert leadsFollow the sales processMaintain client relationshipsExplain products clearlyUpdate CRM regularlyWork flexibly as neededCoordinate with internal teamsAchieve monthly/quarterly targets

  • Sales Team Lead

    1 week ago


    Bengaluru, Karnataka, India Buildwealth Technologies Pvt Ltd Full time ₹ 50,000 - ₹ 75,98,851 per year

    Role Overview The Team Lead – Partner Recruitment Team (PRT) will be responsible for leading a team of Relationship Managers and Partner Recruiters focused on identifying, onboarding, and activating new financial partners on the Wealthy platform. This role requires strong leadership, target orientation, and a hands-on approach to managing sales pipelines...

  • Team Lead

    1 week ago


    Bengaluru, Karnataka, India International Esha Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role SummaryThe Team Leader is responsible for leading a team of Security Consultants, managing team and professional development goals, ensuring on-time delivery of GRC projects, and providing expertguidance to team members on GRC-related matters.Mandatory Skill Sets/ExpertiseRelevant bachelors or masters degree in computer science/ IT Auditing/ Information...

  • Sales Team Lead

    2 weeks ago


    Bengaluru, Karnataka, India SeedWill Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job descriptionKey ResponsibilitiesActively work on verified leads, follow-ups, arranging site visits, and assisting in deal closures.Interact with customers to understand requirements, address queries, and demonstrate project features and benefits.Lead and motivate a sales team to achieve individual and collective targets.Collaborate with internal...


  • Bengaluru, Karnataka, India Hiring Coach Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Designation - Teal leader US outbound ProcessKey Responsibilities:Lead and manage a team of outbound calling agents handling US health insurance processes.Ensure daily/weekly/monthly targets (sales, lead generation, or policy updates) are met.Monitor agent calls, provide feedback, and conduct regular performance reviews.Maintain high-quality standards and...

  • Sales Team Lead

    5 days ago


    Bengaluru, Karnataka, India Crack-ED Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Position - Team LeadExperience - 4 to 5 yrsED-TECH EXPERIENCE IS MANDATORY.INSIDE SALES EXPERIENCE IS MANDATORY.Crack-ED's Vision -Starting with Bharat, our vision is to transform global youth into more employable individuals.About Crack-ED -Crack-ED is an innovative EdTech on a mission to eliminate unemployability. Through our Job-Guaranteed Post-Graduation...

  • Team Lead

    1 day ago


    Bengaluru, Karnataka, India Boomaa Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities:Team Leadership:Recruitment and Development: Oversee the recruitment, training, and development of presales team members. Performance Management: Monitor team performance, provide coaching and feedback, and ensure team members meet targets. Motivation and Engagement: Foster a positive and collaborative team environment to maintain...

  • Sales Team Lead

    2 weeks ago


    Bengaluru, Karnataka, India Medivant Healthcare Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Medivant Healthcare is a fast-growing pharmaceutical manufacturing company with a focus on providing high-quality, affordable healthcare solutions. We cater to the U.S. market and are committed to compliance, innovation, and excellence. We are looking for an experienced Sales Team Leader / Supervisor / Manager who has previously worked with U.S.-based...

  • Sales Team Lead

    1 week ago


    Bengaluru, Karnataka, India PlatinumRx Full time ₹ 4,20,000 - ₹ 8,40,000 per year

    We are seeking a dynamic and result-driven Sales Team Leader to manage and guide ateam of Sales Executives in a fast-paced BPO environment. The ideal candidate will beresponsible for meeting sales targets, improving team performance, ensuring adherence toquality standards, and fostering a culture of accountability and success.Key Responsibilities:Lead,...

  • Sales- Team Lead

    3 days ago


    Bengaluru, Karnataka, India Paytm Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Key...