 
						International Outbound Team Lead
3 days ago
Designation - Teal leader US outbound Process
Key Responsibilities:
- Lead and manage a team of outbound calling agents handling US health insurance processes.
- Ensure daily/weekly/monthly targets (sales, lead generation, or policy updates) are met.
- Monitor agent calls, provide feedback, and conduct regular performance reviews.
- Maintain high-quality standards and compliance with US healthcare regulations (HIPAA, etc.).
- Prepare and share performance reports with management.
- Drive motivation, engagement, and training for team members.
- Handle escalations effectively and provide resolutions in a timely manner.
- Collaborate with QA, training, and operations teams to ensure continuous process improvement.
- Ensure adherence to company policies, compliance, and shift schedules.
Required Qualifications & Skills:
- Minimum 2 years of experience as a Team Leader on papers in an international BPO (voice process).
- Prior experience in US Healthcare/Health Insurance domain preferred.
- Excellent communication skills (spoken and written English).
- Strong people management and team coaching skills.
- Good analytical, reporting, and problem-solving abilities.
- Must be comfortable with rotational shifts (including night shifts as per US hours).
- Immediate joiners preferred.
Contact suvarna
Job Type: Full-time
Pay: ₹15, ₹53,408.30 per month
Work Location: In person
- 
					  Sales Intern – Outbound21 hours ago 
 Bengaluru, Karnataka, India Wise Work Full time ₹ 4,00,000 - ₹ 6,00,000 per yearPosition:Sales Intern – Outbound & Voice ProcessDepartment:Sales & StrategyLocation:Bengaluru / hybridExperience:FreshersDuration:6 Months InternshipStipend:Based on PerformanceAbout Wise WorkWise Work is a modern tech company working at the intersection of automation, cloud, and AI. We partner with organizations to streamline operations and build... 
- 
					  International Outbound Sales Executive – US4 days ago 
 Bengaluru, Karnataka, India Globurn Resources Management Full time ₹ 5,00,000 - ₹ 25,00,000 per yearLocation: [Bangalore, Electronic City]Department: International Sales & Business DevelopmentReports To: International Sales Manager / Business Development DirectorEmployment Type: Full-TimeJob Summary:We are looking for a driven and ambitious International Outbound Sales Executive to focus on expanding our client base in the United States and Canada.You will... 
- 
					  Team Lead1 week ago 
 Bengaluru, Karnataka, India Semperfi Solutions and Services Full timeAs a Team Lead in the voice-based BPO process in Mangalore, your role is crucial in managing and guiding a team of call center agents to ensure high performance and customer satisfaction. Your responsibilities include: - Managing a team of voice process agents, ensuring daily targets and quality metrics are met - Monitoring team performance, providing... 
- 
					  Team Lead2 weeks ago 
 Bengaluru, Karnataka, India Ssl Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole Objective:Reruiting and to lead and manage a team of telecallers responsible for outbound/inbound calls, promoting personal loan products, achieving daily/monthly sales targets, and ensuring high productivity and compliance standards.Sales incentives 
- 
					  Outbound Sales1 week ago 
 Bengaluru, Karnataka, India ZenDynamix Full time ₹ 1,04,000 - ₹ 1,30,878 per yearCompany DescriptionZenDynamix empowers businesses to transform logistical challenges into growth opportunities. ZenDynamix offers end to end SCM (supply chain management) SaaS tools to streamline supply chain deliveries and activities. We are a startup with a big vision to change the age old supply chains of any businesses.Role DescriptionThis is an on-site... 
- 
					  Team Lead/ Team Manager1 week ago 
 Bengaluru, Karnataka, India Orcapod Consulting Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole: International Voice ProcessPosition: Team Lead/ Team ManagerWork Location : BangaloreShift : Night shift(Us shift)Work Model: Work from officeRequirement: ImmediateEducation Qualification: Any Graduate Experience Requirement: 1. Should have voice team(Inbound or Outbound) handling skills.2. Experience in Insurance preferred3. Should have good knowledge... 
- 
					Team Lead Intern1 week ago 
 Bengaluru, Karnataka, India UnlockDiscounts Full timeStipend: UnpaidTenure: 3 MonthsCompany DescriptionUnlockDiscounts is your go-to destination for incredible deals on a variety of products, ensuring you save big with every purchase. We specialize in offering high-quality affiliate items at unbeatable prices. From fashion essentials like women's, men's, and kids' wear to cutting-edge electronics and home &... 
- 
					  Intern - Warehouse Outbound1 week ago 
 Bengaluru, Karnataka, India Make Your Own Perfume (MYOP) LLP Full time ₹ 1,50,000 - ₹ 2,50,000 per yearJob Summary:We are looking for diligent and motivated staff to join our Warehouse OutboundUnit. The primary responsibility of this role is to ensure efficient and accuratepicking, packing, and dispatching of products to meet customer orders.Key Responsibilities:Picking: Accurately pick products from the warehouse shelves as per orderrequirements.Packing:... 
- 
					SAP S4 Outbound1 week ago 
 Bengaluru, Karnataka, India Mercedes Benz Full time ₹ 1,04,000 - ₹ 1,30,878 per yearJob Summary:We are looking for an experienced SAP S/4HANA Outbound Functional Consultant to join our Mercedes-Benz Research and Development India, After Sales Logistics team. You will be responsible for the functional design, configuration, and implementation of outbound logistics and distribution processes in SAP S/4HANA, ensuring alignment with business... 
- 
					  Team Lead3 weeks ago 
 Bengaluru, Karnataka, India, Karnataka Career Guideline Full timeAbout the RoleWe are looking for an experienced Team Leader – Voice Process to manage and motivate a team of customer service executives in our BPO setup. The role requires strong people management skills, the ability to drive performance, and ensuring excellent customer experience through inbound/outbound calls.Key ResponsibilitiesLead and manage a team...