Branch Manager

1 week ago

Mumbai, Maharashtra, India Cynosure Corporate Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Summary:

We are seeking a highly motivated and experienced Branch Manager who holds a valid Customs G Card to oversee branch operations, with a particular focus on customs clearance and regulatory compliance. This role combines leadership responsibilities with deep knowledge of customs procedures to ensure smooth, efficient, and compliant import/export operations.

Key Responsibilities:

Branch Operations and Management:

  • Oversee the day-to-day operations of the branch, ensuring all activities align with company policies and objectives.
  • Lead and manage a team of operations, logistics, and documentation staff.
  • Monitor performance metrics, productivity, and customer satisfaction levels.
  • Ensure cost-effective use of resources and control branch budgets.

Customs Compliance and Clearance:

  • Serve as the official point of contact for customs authorities.
  • Oversee and execute customs clearance processes for import/export shipments.
  • Ensure all documentation complies with customs regulations, tariffs, and trade laws.
  • Resolve any customs-related issues or delays in a timely manner.
  • Maintain up-to-date knowledge of relevant legislation and customs procedures.

Client and Vendor Management:

  • Build and maintain strong relationships with clients, government agencies, port authorities, and logistics providers.
  • Provide expert guidance to clients on customs requirements and documentation.
  • Handle escalations and ensure timely resolution of client concerns.

Leadership and Team Development:

  • Train, mentor, and evaluate team members to maintain high levels of expertise and efficiency.
  • Promote a culture of continuous improvement and compliance awareness.

Required Qualifications:

  • Valid Customs G Card holder (mandatory).
  • Bachelor's degree in Business Administration, Supply Chain, or a related field (preferred).
  • Minimum 5 to 10 years of experience in customs clearance, with at least 2 years in a managerial role.
  • In-depth knowledge of customs regulations, HS codes, import/export documentation,and clearance procedures.
  • Excellent leadership, communication, and organizational skills.
  • Ability to work under pressure and manage multiple priorities.

Preferred Skills:

  • Proficiency in logistics software and ERP systems.
  • Familiarity with port operations and international shipping practices.
  • Strong analytical and decision-making abilities.

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