General Manager – Hotel Operations

2 days ago

Navi Mumbai, Maharashtra, India All Things People Full time ₹ 30,00,000 - ₹ 40,00,000 per year

We're Hiring General Manager – Hotel Operations (Navi Mumbai) a reputed 4–5 star hospitality brand.

If you're a hospitality professional with strong leadership and operational excellence, this is an excellent opportunity to lead a flagship property and create memorable guest experiences.Hiring for our hospitality client General Manager – Operations (Institutional & Industrial Catering and Hospitality Services)

Location: Navi Mumbai

CTC Range: ₹30–40 lakhs per annum

Experience Required: 15–18 years of experience in institutional catering, industrial food services, or large-scale hospitality operations.

Role Overview

The General Manager - Operations will oversee large-scale institutional and industrial catering operations . The role requires an experienced leader who can manage multi-location catering units, ensure service excellence, optimize operations, and drive business growth in alignment with the company's expansion goals.

Key Responsibilities

  • Oversee daily operations across multiple institutional and industrial catering sites.

  • Ensure consistent quality, hygiene, and service standards in all units.

  • Manage client relationships, SLAs, and compliance with health and safety norms.

  • Plan and control budgets, procurement, and cost optimization initiatives.

  • Lead operational audits and implement continuous improvement strategies.

  • Build and develop high-performing teams across sites.

  • Collaborate with senior leadership on expansion, new business development, and strategic projects.

Ideal Candidate:

· Exhibits a strong sense of ownership and accountability for business goals and team performance.

· Takes end-to-end responsibility for decisions, actions, and outcomes.

· Displays resilience, adaptability, and a growth mindset in managing complex situations.

· Actively seeks feedback and translate it into measurable improvements.

· Empower teams to take initiative and operate with clarity and accountability.

Profile Requirements

  • 15–18 years of experience in institutional catering, industrial food services, or large-scale hospitality operations.

  • Strong operational and commercial acumen with proven P&L responsibility.

  • Experience working with corporate, educational, or industrial catering clients.

  • Excellent leadership, client servicing, and people management skills.

  • Hotel Management / Culinary / Business Management qualification preferred.

Job Types: Full-time, Permanent

Pay: ₹3,000, ₹4,000,000.00 per year

Work Location: In person

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