Hotel Receptionist

4 days ago

Mumbai, Maharashtra, India RAJHANS hotel Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Key Responsibilities

  • Greet and welcome guests warmly upon arrival.
  • Manage check-in and check-out processes efficiently.
  • Handle reservations (walk-ins, calls, online bookings, and emails).
  • Answer and forward phone calls, emails, and guest queries.
  • Maintain accurate records of room availability and guest accounts.
  • Provide information about hotel services, local attractions, and travel directions.
  • Handle guest complaints politely, resolving issues or escalating to management.
  • Coordinate with housekeeping and maintenance for room readiness and service requests.
  • Process payments, issue invoices, and maintain cash/credit card records.
  • Ensure the reception area is tidy, professional, and welcoming.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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