Hotel Receptionist
2 days ago
Key Responsibilities
- Greet and welcome guests warmly upon arrival.
- Manage check-in and check-out processes efficiently.
- Handle reservations (walk-ins, calls, online bookings, and emails).
- Answer and forward phone calls, emails, and guest queries.
- Maintain accurate records of room availability and guest accounts.
- Provide information about hotel services, local attractions, and travel directions.
- Handle guest complaints politely, resolving issues or escalating to management.
- Coordinate with housekeeping and maintenance for room readiness and service requests.
- Process payments, issue invoices, and maintain cash/credit card records.
- Ensure the reception area is tidy, professional, and welcoming.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15, ₹20,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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