Customer Relationship Management Manager

1 week ago

Bengaluru, Karnataka, India Maa Homes and Estates Pvt Ltd Full time ₹ 3,00,000 - ₹ 5,00,000 per year

WE ARE HIRING – CRM MANAGERS & SENIOR EXECUTIVES @ MAA HOMES

Location:

Project Sites – Electronic City & Sarjapur, Bengaluru

Department:

CRM |
Roles:

Senior & Junior CRM Managers

At
MAA Homes

, we believe every client journey matters. From the first inquiry to final registration, our CRM team ensures a seamless, professional, and personalized experience. We are seeking motivated and committed professionals to join our
on-site teams

and drive exceptional customer satisfaction at our premium residential projects.

Why Join Us?

  Be the face of MAA Homes at our project sites

Take ownership of client experience and CRM operations

Collaborate with Sales, Marketing, Legal, and Finance teams

Work in a dynamic, learning-focused, and growth-oriented environment

Open Roles & ResponsibilitiesCRM Manager (Senior) – Up to ₹5 LPA

Key Responsibilities:

  • Manage end-to-end CRM operations from client onboarding to registration
  • Track project bookings, client payments, agreements, and timelines
  • Liaise with Sales, Marketing, Legal, and Finance teams to ensure smooth workflow
  • Maintain relationships with clients and banking partners for disbursements
  • Generate detailed reports on collections, client engagement, and CRM performance
  • Resolve client queries promptly and professionally at project sites

Key Skills / Requirements:

  • Strong communication and interpersonal skills
  • Ability to manage multiple clients and operational tasks simultaneously
  • Attention to detail and proactive problem-solving
  • Prior experience in real estate CRM or similar client-facing operations preferred

Junior CRM Executive – ₹3 – ₹3.5 LPA

Key Responsibilities:

  • Assist in CRM data entry, booking updates, and documentation management
  • Track client inquiries, payments, and registration progress
  • Support senior CRM managers in collections and client coordination
  • Maintain daily logs, generate basic reports, and follow up with clients
  • Ensure smooth on-ground operations at project sites

Key Skills / Requirements:

  • Good communication and organizational skills
  • Eagerness to learn and take ownership of responsibilities
  • Prior experience in administrative support or real estate CRM is a plus

Perks & Benefits:

  • Work directly at premium residential project sites (Electronic City & Sarjapur)
  • Exposure to end-to-end real estate CRM operations
  • Collaborative and supportive team environment
  • Professional development, mentorship, and growth opportunities
  • Lucrative incentives and timely salary
  • Periodic leaves
  • Rewards and recognition


How to Apply:

Send your updated resume to

Subject Line:

"Application – CRM Executive (Senior / Junior)"

Join MAA Homes — Build homes. Build trust. Build experiences.

Hiring #MAAHomes #CRM #RealEstate #ElectronicCity #Sarjapur #BangaloreJobs #CustomerExperience #NowHiring

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