Customer Relationship Manager

About Atomo

Atomo is revolutionizing classrooms with
AI-powered smart learning ecosystems

that seamlessly integrate
hardware and SaaS platforms

to transform education delivery.

We combine
AI, IoT, and cloud technologies

to empower schools, educators, and students with intelligent, adaptive, and measurable learning environments.

From digitizing classrooms to enabling data-driven learning experiences, we are redefining how education is delivered, measured, and experienced in India.

Learn More:

Position Overview

We're looking for a
dynamic, people-first Customer Relationship Manager (CRM)

who can bridge the gap between
sales strategy, client engagement, and post-sales success

.

You will play a key role in
building long-term partnerships

, driving
customer satisfaction

, and
contributing to Atomo's growth in the EdTech ecosystem

.

This is a
hybrid role

combining
Pre-Sales, Sales Enablement, and Client Relationship Management

— ideal for professionals who understand how relationships, strategy, and technology together drive impact.

Key Responsibilities

• Build and nurture strong relationships with school administrators, partners, and key stakeholders.
• Understand customer requirements and align them with Atomo's AI-powered classroom solutions.
• Manage the complete
  sales cycle

— from lead generation to product demonstration and conversion.
- Collaborate with the product and technical teams to create impactful proposals and presentations.
- Work closely with internal teams to ensure
smooth onboarding and implementation

post-sale.
- Maintain accurate records of client interactions and pipeline progress using CRM tools.
- Drive
renewals, referrals, and client satisfaction

through consistent engagement and performance tracking.
- Conduct
market research and competitor analysis

to identify new opportunities and trends.
- Represent Atomo at education events, exhibitions, and CSR networking forums.

Client Engagement & Relationship Management

• Build and nurture long-term relationships with school leaders, decision-makers, CSR heads, and institutional stakeholders.
• Serve as the primary point of contact for clients, ensuring clear communication, satisfaction, and alignment with their institutional goals.
• Conduct regular review meetings with clients to evaluate product performance, gather feedback, and ensure continued engagement and retention.

Sales & Pre-Sales Leadership

• Identify new business opportunities in the education sector, CSR funding ecosystem, and institutional partnerships.
• Lead product demonstrations, presentations, and strategic discussions to showcase Atomo's AI-powered solutions.
• Collaborate with the technical and product teams to design customized proposals tailored to client needs.

Requirements

• Bachelor's degree (MBA preferred) in Business, Marketing, or a related field.
• 2–6 years of experience in
  Sales, CRM, or Business Development

, preferably in
EdTech / SaaS / Technology Solutions

.
- Excellent communication and presentation skills.
- Strong interpersonal skills and a passion for customer success.
- Ability to understand and explain technology-driven products with clarity.
- Self-motivated, organized, and goal-oriented mindset.
- Proficiency in CRM tools and MS Office Suite.

Why Join Atomo?

• Be part of a
  mission-driven team

shaping the future of education in India.
- Work with
cutting-edge AI and IoT technologies

in real-world classrooms.
- Opportunity to grow across
sales, strategy, and product innovation

functions.
- Collaborative, high-energy work environment that values ideas and innovation.