SLA - (IC -Internal Contract) - Chennai
3 days ago
Role & responsibilities
Service Level Agreement Coordinator :
- Coordination of SLA (IC -Internal Contract) issuance in relationship with IC Factory Team, Banking Platform IT ISPL, Project Managers and the Beneficiaries
- Ability to work in an international environment
- Coordination of SLA (IC -Internal Contract) signature in relationship with onshore managers, beneficiaries and providers
- Make sure that the Legal documents delivery is compliant with the Project deliveries. Escalate blocking issues.
- Production of KPIs on SLAs (IC -Internal Contract)
- Scheduling, Preparing and leading Committee meetings.
- Co-ordinate with Legal and Compliance teams
- Adapt as per regulatory requirements.
- To initiate the contract once purchase or in house application is deployed.
- Once the SLA (IC -Internal Contract) is signed, ensure the service review is in place with beneficiaries and providers which includes KPIs, services etc
- Actively contributes to the overall governance of the SLA . (IC -Internal Contract)
- To manage the controls that are executed on SLA (IC -Internal Contract)
Preferred candidate profile
- 10 years of relevant working experience in SLA (IC -Internal Contract)
- Fluency in English both oral and written (mandatory)
- Ability to work in an international environment
- Knowledge of Legal documentation, Data Protection (GDPR), IT Security
- PPT, Excel also Power BI will be helpful
Legal experience or background is preferred on internal or external contract.
Interested candidate please share the CV -
-
SLA - Contract Management - Chennai
1 day ago
Chennai, Tamil Nadu, India Kiya Full time ₹ 15,00,000 - ₹ 25,00,000 per yearJob Title: Assistant Manager SLA (Internal Contract) CoordinatorLocation: ChennaiDepartment: Banking Platform ITExperience: Minimum 10 yearsEducation: Bachelors Degree or equivalentAbout the Role:We are looking for an experienced SLA (Internal Contract) Coordinator to join our Banking Platform IT team. The role involves managing and coordinating service...
-
SLA Management L5
3 days ago
Chennai, Tamil Nadu, India Teamware Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob TitleSLA Management – SLA Management L5 (9.1–12 years)Location: Chennai, Tamil NaduSkills Needed: SLA ManagementAdditional Skills (Preferred): Legal experience or background in internal/external contractsPosition PurposeThe SLA Coordinator will be responsible for the management, coordination, and governance of Service Level Agreements (Internal...
-
OT/ICS Security
7 days ago
Chennai, Tamil Nadu, India INA Hr Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per yearMust have knowledge and experience of implementing OT/ICS Security standards and frameworks (e.g. ISA - ISA99/IEC62443, ISO27001, NIST SP etc.)Deep understanding of OT/ICS architecture, systems and network communication, as well as automation protocols such as Modbus, Profibus etc. and expertise in designing secure OT/ICS solutions is required.Minimum 5...
-
International Voice Process Executive- Chennai
2 weeks ago
Chennai, Tamil Nadu, India Global Serve Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesInternational Voice Process- Chennai, Kovilambakkam- Call , , Job Title: Customer Support Associate International Voice ProcessLocation: ChennaiExperience Required: 1 Year (International Voice Process preferred)Process: Walmart International Customer SupportJob Description:We are looking for enthusiastic customer support professionals...
-
Contracts Manager
1 day ago
Chennai, Tamil Nadu, India Intellect Design Arena Full time ₹ 12,00,000 - ₹ 36,00,000 per yearContract Lifecycle Management:Own the process of contracts signing including MSAs, SLAs, NDAs, licensingagreements, and SOWs.Ensure contracts are aligned with company policies and client requirements.• Bid Management:Lead and manage bids (RFPs, RFIs, RFQs) from opportunity identificationthrough to submission.Develop bid strategies in collaboration with...
-
Hiring - Contract Manager - Chennai
2 weeks ago
Chennai, Tamil Nadu, India Trigent Software Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob Description:Core RequirementsEducational BackgroundBachelors degree in business administration, law, supply chain management, finance, or a related field.Advanced degrees (MBA, JD, LLM) or certifications (e.g., CPCM Certified Professional Contracts Manager) are often valued.Professional ExperienceDemonstrated experience in drafting, reviewing, and...
-
Manager-ICS Technical Controls Testing
2 weeks ago
Chennai, Tamil Nadu, India Standard Chartered Bank Full time ₹ 1,20,000 - ₹ 2,60,000 per yearJob ID: 34562Location: Chennai, INArea of interest: TechnologyJob type: Regular EmployeeWork style: Office WorkingOpening date: 11 Sept 2025Job SummarySignificant transformation is underway within the Operations function to rapidly improve the Cyber, Data, Privacy and Automation control environment, along with digitization and innovation. A new function, T&O...
-
Store Operation- Chennai
1 day ago
Chennai, Tamil Nadu, India Purple Style Labs Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,00,000 per yearStore Operations (Stock Boy) Immediate joiners preferred Experienced , fresher can apply.Key responsibilities: Candidate must aware stock inward & outward process and basic knowledge of inventory management. Candidate must aware about excel worksheet .Monitor floor ambience - hygiene & ensure floor setup as per VM , coordination with other store team.Assist...
-
Contract Analyst
3 days ago
Chennai, Tamil Nadu, India Proterial Full time ₹ 5,00,000 - ₹ 8,00,000 per yearLocation:Chennai, Tamil Nadu, IndiaJob ID:R0102174Date Posted: Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Engineering & ScienceJob Schedule:Full timeRemote:NoJob Description:The opportunity:The Contract Analyst is responsible for developing and reviewing EPCs' contracts, ensuring the company's risks are covered...
-
International Voice @ Chennai
7 days ago
Chennai, Tamil Nadu, India Captalent Hr Full time ₹ 2,16,000 per yearRole & responsibilitiesJob Description: Role: International Voice ProcessLocation : Perangalathur, ChennaiShift : Night rotational (1 way cab will be provide, based on shift timings)Salary : 18k in handRequired candidate profile:Prospect candidates should have: - Excellent verbal and written communication skills in English.Ability to articulate, bright and...