SLA - Contract Management - Chennai

17 hours ago

Chennai, Tamil Nadu, India Kiya Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Job Title: Assistant Manager SLA (Internal Contract) Coordinator

Location: Chennai

Department: Banking Platform IT

Experience: Minimum 10 years

Education: Bachelors Degree or equivalent

About the Role:

We are looking for an experienced SLA (Internal Contract) Coordinator to join our Banking Platform IT team. The role involves managing and coordinating service level agreements related to internal contracts, ensuring compliance, and collaborating with global stakeholders across multiple regions including APAC, Americas, Europe, and MEA.

Key Responsibilities:

  • Coordinate SLA (Internal Contract) issuance in collaboration with internal teams, project managers, and beneficiaries
  • Manage SLA signatures by coordinating with onshore managers, beneficiaries, and service providers
  • Ensure legal documentation delivery aligns with project deliverables and escalate issues as needed
  • Produce and monitor KPIs related to SLA compliance and performance
  • Schedule, prepare, and lead committee meetings related to SLA governance
  • Coordinate with Legal and Compliance teams to adapt SLAs per regulatory requirements including data protection and IT security standards
  • Initiate contracts upon deployment of purchases or in-house applications
  • Conduct regular service reviews with beneficiaries and providers to track KPIs and service quality
  • Manage controls and governance processes for SLAs to ensure adherence and continuous improvement

Preferred candidate profile

  • 10 years of relevant working experience in SLA (IC -Internal Contract)
  • Fluency in English both oral and written (mandatory)
  • Ability to work in an international environment
  • Knowledge of Legal documentation, Data Protection (GDPR), IT Security
  • PPT, Excel also Power BI will be helpful

Legal experience or background is preferred on internal or external contract.

Interested candidates may please drop updates resume on

  • SLA (Internal Contract) Coordinator / Governance Specialist

    5 days ago

    Chennai, Tamil Nadu, India ec89762a-22b9-45ce-8339-ba349bb2aa27 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: SLA (Internal Contract) Coordinator / Governance SpecialistLocation: ChennaiExperience: 10+ YearsEmployment Type: Full-timePosition OverviewThe SLA (Internal Contract) Coordinator is responsible for managing the end-to-end lifecycle of Internal Contracts (IC) / Service Level Agreements (SLA) across IT and business functions. This role ensures that...

  • Assistant Manager- SLA- IC

    2 days ago

    Chennai, Tamil Nadu, India BNP Paribas Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position Purpose Service Level Agreement IC(Internal Contract) CoordinatorOnshore SLA- IC(Internal Contract) Controls CoordinatorResponsibilitiesDirect Responsibilities Service Level Agreement CoordinatorCoordination of SLA (IC -Internal Contract) issuance in relationship with IC Factory Team, Banking Platform IT ISPL, Project Managers and the...

  • Contract Management

    2 weeks ago

    Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionRole & responsibilitiesComplete Post Contract Termination ActivitiesEngage all stakeholders to align on pre-termination activitiesObtain necessary documents and complete offboarding checklistComplete Consulting Knowledge Transfer Evidence TemplateComplete intents and Expiration activitiesObtain necessary approval email and upload to CLM...

  • Contract Management

    1 week ago

    Chennai, Tamil Nadu, India Tata Consultancy Services (TCS) Full time ₹ 3,50,000 - ₹ 7,00,000 per year

    TCS Chennai Hiring for Contract ManagementJob Title: Contract ManagementShift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office onlyExperience Required: 1 - 5 yearsEligibility:Minimum 15 years of regular, full-time education Should be flexible with night shifts & rotation shiftsRole & Responsibilities:Contract Creation &...

  • Contracts Manager

    14 hours ago

    Chennai, Tamil Nadu, India Intellect Design Arena Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Contract Lifecycle Management:Own the process of contracts signing including MSAs, SLAs, NDAs, licensingagreements, and SOWs.Ensure contracts are aligned with company policies and client requirements.• Bid Management:Lead and manage bids (RFPs, RFIs, RFQs) from opportunity identificationthrough to submission.Develop bid strategies in collaboration with...

  • Senior Contracts Manager

    7 days ago

    Chennai, Tamil Nadu, India d88656f9-257e-4e81-905d-0910dcb7f02d Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Contracts Manager (Legal Division)| ( Chennai – Perungudi)The Senior Contracts Manager will be responsible for the end-to-end management of contracts across major EPC, marine, and offshore projects, ensuring all contractual obligations are met while minimizing business risk. This includes handling pre- and post-contract activities, providing expert...

  • Hiring - Contract Manager - Chennai

    2 weeks ago

    Chennai, Tamil Nadu, India Trigent Software Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:Core RequirementsEducational BackgroundBachelors degree in business administration, law, supply chain management, finance, or a related field.Advanced degrees (MBA, JD, LLM) or certifications (e.g., CPCM Certified Professional Contracts Manager) are often valued.Professional ExperienceDemonstrated experience in drafting, reviewing, and...

  • Contract Management Specialist

    2 days ago

    Chennai, Tamil Nadu, India T D Newton & Associates Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Designation: Function Head- Contract ManagementExperience Required: 14+ yrsLocation: Chennai OR BangaloreMandatory Skill: CSA onboarding , VM and IM CSA onboarding, Uncleared margin rules (UMR) ,ISDA GMRA and GMSLA onboarding (Minimum experience in mandatory skills- 4 yrs)Contract Onboarding - ISDA CSA, GMRA and GMSLA are the contract types.Functional...

  • Soft Services Manager, Chennai

    1 week ago

    Chennai, Tamil Nadu, India Talent Steer Partners Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Soft Services Manager, ChennaiPurpose of the JobThe management and control of the soft service operation to the agreed specification and to the agreed performance, qualitative and financial targets.To provide leadership, role modelling and direction to the delivery teams within the soft services areas of the businessTo be accountable for excellent service...

  • Export Manager-Chennai

    1 week ago

    Chennai, Tamil Nadu, India The Banyan HR Consults Chennai Full time

    Job Title:Export ManagerIndustry:FMCG / Sports / FootwearLocation:ChennaiExperience:Minimum 4–8 years in Export Sales / International Business DevelopmentReporting To:Head – International Sales / ManagementJob Purpose:To develop and expand export business for FMCG and Sports product categories by identifying new international markets, generating leads,...