Customer Care Executive

9 hours ago

Delhi, Delhi, India PERCH Full time ₹ 10,000 - ₹ 1,50,000 per year

About PERCH:

We're looking to hire an immediate joiner for the role of Customer Care Executive — someone who loves solving customer problems and building strong customer relationships.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat promptly and professionally
  • Collect and share customer feedback to help improve products and services
  • Make outbound calls to potential and existing customers to promote and sell our apparel collections
  • Handle inbound inquiries and follow up on leads to close sales effectively
  • Understand customer needs and recommend suitable products
  • Provide after-sales support to ensure customer satisfaction and encourage repeat business
  • Maintain accurate records of customer interactions and transactions

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving ability with a customer-first attitude
  • Self-motivated, target-driven, and capable of working independently
  • Ability to persuade and close sales over the phone
  • Female candidates preferred

Office Location :

Working Days : Monday to Saturday

Office Timings : 09:30 AM to 06:30 PM

If you're a great communicator and have a knack for sales — apply now

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Application Question(s):

  • On a scale of 1 to 10, how would you rate your English Communication?
  • Do you comfortable with making calls daily?
  • Why do you believe customer care is important for any organization?
  • If a customer was upset, how would you approach the conversation to resolve the issue?
  • If a customer approaches you with several questions at the same time, how would you handle it?
  • We must fill this position urgently. Can you start immediately?
  • Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable Commuting or Working On-Site as Full-Time?
  • Are you okay with a salary budget of Upto ₹15,000/- per month?

Work Location: In person

Speak with the employer

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