Customer Care Executive

1 day ago


Delhi, Delhi, India OGN Brands Pvt Ltd (Smith & Blake) Full time ₹ 2,40,000 per year

Job description

looking for Customer Care Executives Handling customer inquiries and resolving issues via phone, email, or chat

Providing product and service information to customers and assisting them with their needs

Responding promptly to customer complaints and escalating issues as needed

Maintaining accurate and up-to-date customer records and documentation

Processing orders, refunds, and exchanges as required

Collaborating with other departments, such as sales and marketing, to ensure the timely and accurate delivery of products and services to customers

Conducting customer satisfaction surveys and gathering feedback to improve the customer experience

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



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