Customer Care Executive

12 hours ago


Delhi, Delhi, India JIMMY LUXURY RETAIL PVT Full time ₹ 2,00,000 - ₹ 5,00,000 per year

We are seeking a dedicated Customer Care Executive to join our team at JIMMY LUXURY RETAIL PVT. As a Customer Care Executive, you will be the primary point of contact for our customers, providing exceptional service and support to ensure customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, or chat

  • Resolve customer complaints and issues in a professional and timely manner

  • Provide product information and answer customer questions

  • Process customer orders, returns, and exchanges

  • Maintain accurate records of customer interactions

  • Collaborate with internal teams to resolve customer issues

  • Ensure customer satisfaction and build strong relationships with customers

Requirements:

  • Excellent communication and interpersonal skills

  • Strong problem-solving and analytical skills

  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously

  • Strong attention to detail and organizational skills

  • Proficiency in Microsoft Office and customer service software

  • Previous customer service experience is preferred but not required

What We Offer:

  • Competitive salary and benefits package

  • Opportunities for career growth and professional development

  • Dynamic and supportive work environment

  • Flexible work arrangements (e.g., remote work options)

  • Recognition and rewards for outstanding performance

If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we'd love to hear from you

Job Type: फ़ुल-टाइम

Pay: ₹10, ₹27,420.31 per month

Benefits:

  • प्रॉविडेंट फ़ंड

Work Location: In person



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