Customer Care Executive

4 days ago

Delhi, Delhi, India Suparshva Swabs (I) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Incorporated in 1998, We, Suparshva Swabs (I) is the one of the largest & the most qualitative manufacturer/ exporter of Personal Hygiene products, like Cotton buds, special swabs, Cotton balls etc., in entire South Asia.

Role Description

This is a full-time on-site role for a Customer Care Executive located in Delhi, India. Must have expert skills in the following applications:

Microsoft Business Suite (word, excel, etc.)

Must have the following qualities/attributes:

  • Good communication and Analytical skills.

- Respond to customer inquiries and issues

- Requires self-management and project management ability.

- Ability to engage effectively with field teams, managers and executives.

- Manage phone calls and correspondence (e-mail etc.).

- Provide feedback to management on customer issues, concerns.

- Submit timely reports and prepare presentations as assigned.

- Assist colleagues whenever necessary.

  • Knowledge of mathematics/calculation is an essential requirement.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Strong Communication skills
  • Experience in Customer Support & Sales
  • Ability to work on-site in Delhi, India
  • Any Graduate.

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