Customer Care Executive

1 day ago


Delhi, Delhi, India HR Hai Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

HR Hai is building a next-generation talent platform designed to make hiring faster, smarter, and more meaningful. With an AI-driven experience, our platform reduces friction on both sides, offering intelligent matching that looks beyond just resumes. It scales seamlessly from high-volume roles to specialized hiring and provides deeper insights into career growth and team building. Our mission is to make recruitment effortless, transparent, and truly human, as we reshape how opportunities are discovered and careers evolve.

Role Description

This is a full-time on-site role for a Customer Care Executive, located in Delhi, India. The Customer Care Executive will be responsible for handling customer inquiries, providing excellent customer service, resolving customer issues, and ensuring customer satisfaction. They will also support sales by addressing customer needs and contributing to customer retention efforts.

Qualifications

  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Strong Communication skills
  • Sales support experience
  • Excellent problem-solving abilities
  • Ability to work effectively in a team
  • Relevant experience in a customer-facing role is a plus


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