
Customer Support Executive
6 hours ago
Job Description:
We are hiring Customer Support Executives for our domestic process. The ideal candidate should have excellent communication skills in Hindi and English and a customer-first attitude.
Roles & Responsibilities:
- Handle inbound and outbound customer calls related to product/service queries.
- Provide accurate information and resolve customer issues efficiently.
- Maintain customer records and update details in the CRM system.
- Ensure high levels of customer satisfaction through professional communication.
- Escalate unresolved queries to the concerned department when necessary.
- Meet daily/weekly performance targets (calls, quality, and satisfaction).
Requirements:
- Excellent communication in Hindi and English.
- Basic computer knowledge.
- Ability to handle pressure and multitask.
- Positive attitude and willingness to learn.
- Freshers are welcome to apply.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹13,000.00 per month
Benefits:
- Provident Fund
Application Question(s):
- What is your salary Expectation ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Location:
- Salt Lake, Kolkata, West Bengal (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: In person
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