Customer Support

5 days ago


Salt Lake Kolkata West Bengal, India ACCIT Full time ₹ 1,44,000 - ₹ 1,80,000 per year

We're Hiring

Position: Customer Support & Pet Care Sales Executive

Company Name: Paperlink Softwares Pvt Ltd

Location: Kolkata (Salt Lake – Sector V) | Work from Office | Full-time (Mon–Sat, 10:00 AM – 7:00 PM)Your

Responsibilities:

As a Customer Support & Pet Care Sales Executive, you will be the voice of our pet care division. Your key responsibilities will include:·

Calling customers to confirm website orders & verify details.

Following up with customers post-delivery to ensure satisfaction & pitch related products.

Handle leads from our Pet Consulting section: ·

Connecting with pet parents & understanding their needs.

Coordinating with veterinary consultants & scheduling appointments.

Managing/recommending vet-suggested products & ensuring smooth order placements.

What we're looking for:

Excellent communication in English & Hindi (Mandatory).

Comfortable with calls & customer engagement.

Basic knowledge of e-commerce/order management is a plus.

Experience in Customer Support or Sales will be an added advantage.

How to Apply:

Send your CV to Or call:

Job Types: Full-time, Permanent

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

Speak with the employer


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