Customer Onboarding

8 hours ago

Surat, Gujarat, India Yanolja Cloud Solution Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles & Responsibilities

  • New customer onboarding
  • Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
  • Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
  • Self-motivated and be team player.
  • Maintain policies and procedures when working with clients and provide appropriate information.
  • Collaborate with team members on knowledge transfer, procedures, and standards.
  • Maintain accurate records of daily communications and issues resolve

Requirements

  • Strong verbal and written communication skills in English & Local language
  • Good computer knowledge.
  • Self-motivated and a team player.
  • Excellent attendance and punctuality.
  • Excellent customer service skills.
  • Laptop with stable Internet Connection and Mobile Handset to operate company number
  • Preferable if he is aware of Hospitality Industry

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