Restaurant Captain

3 days ago

Kalyani Nagar, Maharashtra, India FML hospitality Pvt LTD Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Role and Responsibilities of a Restaurant Captain

  • Guest Service
  • Welcome guests warmly and ensure their dining experience exceeds expectations.
  • Provide menu recommendations and assist with food and beverage selections.
  • Address guest inquiries and special requests professionally.
  • Team Supervision
  • Supervise and support the service staff, including waiters and stewards, ensuring efficient service.
  • Train and mentor new staff members in service protocols and etiquette.
  • Assign tasks and monitor performance to maintain high service standards.
  • Order Management
  • Ensure orders are taken accurately and conveyed promptly to the kitchen or bar.
  • Verify the accuracy of food and beverage items before serving them to guests.
  • Handle any issues related to delayed or incorrect orders.
  • Table Management
  • Oversee table setups and ensure they meet restaurant standards.
  • Monitor table turnover and seating arrangements for efficient service flow.
  • Communication
  • Act as a liaison between guests, kitchen staff, and management to resolve any issues or concerns.
  • Relay important updates or instructions to the team.
  • Quality Control
  • Ensure food and beverage presentation aligns with restaurant standards.
  • Conduct regular checks to maintain cleanliness and hygiene in the dining area.
  • Problem-Solving
  • Address guest complaints or concerns promptly and professionally.
  • Implement solutions to improve service and enhance the guest experience.
  • Administrative Tasks
  • Maintain reports related to daily operations, guest feedback, and team performance.
  • Assist in inventory checks and ensuring adequate supplies for service.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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