Service Desk Specialist

Job Title: Service Desk Support SpecialistThis role offers the opportunity to work in a dynamic environment, providing exceptional customer service and support through various channels.Key Responsibilities:Manage and monitor incidents, queries, and service requests, including escalation proceduresOffer remote desktop support, user access management, and...

Job Title: Service Desk SpecialistA skilled communicator with a knack for IT support is needed to deliver exceptional customer service and technical assistance.Key HighlightsExceptional Communication Skills – Ability to interact professionally and clearly with users across all levels.IT Support Experience – Exposure to troubleshooting, ticketing systems,...

Responsibilities Manage and resolve incidents efficiently to ensure minimal disruption to business operations Provide expert support for service desk operations ensuring timely and effective resolution of user issues Utilize Service Now platform to track manage and report incidents and service requests Implement and maintain Windows-based systems to ensure...

ResponsibilitiesManage and resolve incidents efficiently to ensure minimal disruption to business operationsProvide expert support for service desk operations ensuring timely and effective resolution of user issuesUtilize Service Now platform to track manage and report incidents and service requestsImplement and maintain Windows-based systems to ensure...

Service Desk Manager Position SummaryThe Service Desk Manager oversees the global 24x7 support function, ensuring high-quality, scalable, and user-centric support.This role plays a key part in transforming the Service Desk into a proactive, outcome-driven support function that enables business productivity, minimizes disruption, and fosters trust through...

Job Title: IT Service Desk ProfessionalKey Responsibilities:Deliver 24x7x365 IT support services to internal customers.Provide first-level technical assistance via various communication channels, including chat, phone, email, and remote assistance.Diagnose and troubleshoot hardware, software, network, and application-related issues.Manage user accounts,...

• Manage and resolve incidents efficiently to ensure minimal disruption to business operations• Provide expert support for service desk operations ensuring timely and effective resolution of user issues• Utilize Service Now platform to track manage and report incidents and service requests• Implement and maintain Windows-based systems to ensure...

Job Title: Help Desk SpecialistA Job Summary:We are seeking a highly skilled and motivated Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the primary point of contact for clients who require assistance with ADP products and services.Responsibilities:Serve as the front-line support for clients' challenges including issue...

About The RoleWe are seeking an Service Desk Analyst (L1 Desk) withminimum 2+ years of experience in an IT support/help desk environment.RequirementsExposure to a ticketing system for example ServiceNow and Remedy.Act as the first point of contact for users reporting IT issues or requesting services.Log, categorize and prioritize incidents and service...

About the JobThe Service Desk Manager (SDM) plays a critical role in the IntouchCX Global Service Desk team and will oversee the day-to-day activities of service-desk operations, ensuring users and business teams receive the support they require.The role is a combination of general management, service operations, and special projects. The Service Desk...