Cluster Manager – Operations
2 days ago
We're Hiring: Cluster Manager – Operations (Co-Living & Hospitality)
UniLiv is India's fastest-growing co-living brand, redefining student and young professional living across multiple cities. We are looking for an experienced
Cluster Manager – Operations
to oversee day-to-day management of multiple UniLiv properties within a city/region.
The role requires ensuring
seamless operations, resident satisfaction, and compliance with UniLiv's hospitality standards
. The Cluster Manager will lead property managers, housekeeping, and facility teams to deliver superior resident experience while meeting occupancy and operational targets.
Key Responsibilities:
- Manage daily operations across 4–6 properties in the assigned cluster.
- Lead and train property-level teams in operations, housekeeping, and maintenance.
- Monitor occupancy, collections, and resident satisfaction metrics.
- Ensure adherence to SOPs, safety standards, and compliance requirements.
- Act as escalation point for resident concerns and coordinate with central CX team.
- Drive cost optimization and vendor management at the cluster level.
Who should apply:
- 5–8 years of experience in hospitality, co-living, or real estate operations.
- Strong people management, vendor management, and problem-solving skills.
- Proven ability to handle multi-site operations in a fast-paced environment.
- Background in hotels, student housing, or facility management preferred.
Location:
South Delhi / Multi-city clusters
Apply:
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