Client Relationship Manager
4 days ago
Roles and Responsibilities
- Manage client relationships to drive revenue growth through upselling, cross-selling, and retention strategies.
- Develop and execute sales plans to meet or exceed monthly targets for new business development.
- Provide exceptional client servicing by ensuring timely resolution of issues and delivering high levels of customer satisfaction.
- Collaborate with internal teams to identify opportunities for process improvements and implement changes that enhance overall efficiency.
- Analyze market trends and competitor activity to stay ahead in the industry.
Desired Candidate Profile
- 1-6 years of experience in B2B sales, telesales, inside sales, relationship management, key account management, or a related field.
- Proven track record of meeting or exceeding sales targets consistently over time.
- Excellent communication skills with the ability to build strong rapport with clients at all levels.
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