
Service coordinator
1 day ago
Job Title: Service Coordinator
Location: Chennai
Job Type: Full-time
About Us:
We are a growing IT hardware service / electronics repair. company committed to delivering exceptional service to our customers. We are looking for a proactive Service Coordinator to join our team and ensure smooth scheduling, communication, and execution of service activities.
Key Responsibilities:
- Coordinate and schedule service calls, repairs, and maintenance jobs with customers and technicians
- Track and monitor service requests from initiation to closure
- Communicate updates to clients and internal teams to ensure timely service delivery
- Maintain service records, job sheets, and reports in the system
- Assist in parts ordering, warranty claims, and vendor follow-ups
- Handle customer queries and provide status updates
- Support the service team in achieving performance targets
Requirements:
- Minimum 6 months experience in service coordination, customer service, or related roles
- Strong organizational and time management skills
- Excellent verbal and written communication
- Ability to multitask and work in a fast-paced environment
- Proficiency in MS Office / service management software
- Customer-focused mindset with problem-solving skills
What We Offer:
- Competitive salary and performance incentives
- Professional development opportunities
- Friendly and supportive work environment
- Opportunity to work with a growing, customer-focused organization
How to Apply:
Send your resume to with the subject line: Application – Service Coordinator.
Job Type: Full-time
Pay: ₹9, ₹22,641.09 per month
Work Location: In person
Speak with the employer
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