Service Coordinator

2 days ago

Coimbatore Tamil Nadu, India Kondaas Automation (P) Ltd Full time

**Urgent opening for Service Coordinator
- Solar company with Good salary**

**Location
- Near Hopes, Coimbatore**

We are looking for a meticulous, detail-oriented service coordinator to evaluate the needs of our customers, make recommendations for new services, and suggest improvements to existing services. The service coordinator's responsibilities include advocating for the client's care, explaining the available options, helping to plan services, and keeping records of the services offered.

**Service Coordinator Responsibilities**:

- Monitoring the services being provided and staying up to date on any services being introduced or discontinued.
- Evaluating the quality of all services and identifying areas that need improvements.
- Following up with clients regularly to assess and ensure their satisfaction.
- Responding to complaints and resolving issues or matching clients with better services.
- Advocating for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services.
- Need to assign site to service executive, monitor and generate the daily/weekly/monthly report for respective engineers
- Monitor the clients power generation report and communicate with them via telephone and Mail/letter

**Service Coordinator Requirements**:

- Excellent communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
- Staying up to date with services, policies, and regulations.
- Strong record-keeping and analytical skills.
- Experience minimum 2 years and above
- Have experience in any electrical products service coordination and monitoring
- Have experience in CRM working
- Coimbatore)
- Age limit 20 to 35

**For more details contact HR Manager 9245160849**

**Salary**: Up to ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Coimbatore) ?
- Did you have Service coordination
- Electrical products ?

**Experience**:

- Service coordination (Electrical): 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9245160849

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