Service Delivery Coordinator

Managing and coordinating the delivery process of BCOS mattresses and DVT. - Cleaning the Mattress and DVT preparing for delivery to Hospitals and homecare. - Couriering the infected mattress and covers for cleaning to our cleaning facility in Trivandrum. - Servicing and Troubleshooting Complaint Mattress and DVT. - Collecting the reports and Delivery/Return...

Job location: Chennai, Bengaluru, Pune (On-site)Experience: 2 - 5 years of experience in IT Project ManagementCompany Mission:Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better...

Job location: Chennai, Bengaluru, Pune (On-site) Experience: 2 - 5 years of experience in IT Project Management Company Mission : Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better...

Job location: Chennai, Bengaluru, Pune (On-site)Experience: 2 - 5 years of experience in IT Project ManagementCompany Mission:Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term relationships with our clients. We are partners for a better...

Customer Service PlannerThis role requires a highly organized and proactive professional to manage the end-to-end planning, coordination, and delivery of Customer Service spare parts.Main Responsibilities:ECO/EVO Coordination:Participate in Engineering Change Order (ECO) and Engineering Variation Order (EVO) meetings to ensure smooth project execution.Create...

Delivering Exceptional Customer ExperiencesAbout the RoleThis is a vital position in ensuring the smooth delivery of services to clients, maintaining client satisfaction, and driving business growth.This role requires strong project management skills, effective communication, and a proactive approach to problem-solving.Key Responsibilities:Oversight of...

**Key Responsibilities**: - **Service Coordination**: - Act as the primary point of contact for service-related queries and requests. - Schedule, track, and manage service delivery operations, ensuring timely resolution of client issues. - Coordinate with the service team to assign tasks and monitor progress. - Maintain accurate records of service...

**Executive - Customer Service Delivery** **Location**:CHENNAI **Business Unit**:Records Management **Number of Positions: 2** **Key Performance Objectives**: - **Client Relationship Management**: Meeting clients, resolving queries, seek feedback. - **Internal**: Collaborate with Operations team, facilitate service delivery of requests raised. Update...

**Primary Responsibilities**: - Acts as a client advocate and a point of escalations for client service delivery needs. - Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidance within Ensono’s’ operational teams to ensure clients have an exceptional experience with...

Advocate for adequate, timely and cost-effective services - Respond to any issues that occur during the delivery of services - Assist clients with living independently in their own homes - Schedule appointments for clients, answer phones and track clients’ service records - Monitor the services being provided and stay up to date on any services being...