Service Coordinator
15 hours ago
**Key Responsibilities**:
- **Client Assessment & Intake**:
- Conduct initial consultations to understand client needs and objectives.
- Gather necessary documentation and develop individual service plans.
- **Service Coordination**:
- Schedule and coordinate services, ensuring timely and efficient delivery.
- Monitor the progress of services and address any issues or concerns.
- **Communication**:
- Serve as the primary point of contact for clients, service providers, and stakeholders.
- Maintain regular communication to ensure services meet client expectations.
- **Problem-Solving**:
- Address and resolve conflicts or issues that may arise during service delivery.
- Adjust service plans as needed based on client feedback and changing circumstances.
- **Documentation & Reporting**:
- Maintain accurate records of all client interactions, service plans, and outcomes.
- Prepare regular reports for management and stakeholders.
- **Compliance**:
- Ensure all services comply with organizational policies, legal requirements, and industry standards.
**Qualifications**:
- **Education**: Preferred Engineering Background.
- **Experience**: Previous experience in service coordination, case management, or a similar role is preferred.
- 2 yrs to 4 yrs
- **Skills**:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Problem-solving and conflict-resolution expertise.
- Proficiency in relevant software and tools (e.g., Microsoft Office, CRM systems).
- **Other Requirements**:
- Ability to work collaboratively with diverse teams.
- Empathy and commitment to providing exceptional client service.
Pay: From ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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