Service Coordinator
2 days ago
Key Responsibilities:
- Client Assessment & Intake:
- Conduct initial consultations to understand client needs and objectives.
- Gather necessary documentation and develop individual service plans.
- Service Coordination:
- Schedule and coordinate services, ensuring timely and efficient delivery.
- Monitor the progress of services and address any issues or concerns.
- Communication:
- Serve as the primary point of contact for clients, service providers, and stakeholders.
- Maintain regular communication to ensure services meet client expectations.
- Problem-Solving:
- Address and resolve conflicts or issues that may arise during service delivery.
- Adjust service plans as needed based on client feedback and changing circumstances.
- Documentation & Reporting:
- Maintain accurate records of all client interactions, service plans, and outcomes.
- Prepare regular reports for management and stakeholders.
- Compliance:
- Ensure all services comply with organizational policies, legal requirements, and industry standards.
Qualifications:
- Education: Preferred Engineering Background.
- Experience: Previous experience in service coordination, case management, or a similar role is preferred.
- 2 yrs to 4 yrs
- Skills:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Problem-solving and conflict-resolution expertise.
- Proficiency in relevant software and tools (e.g., Microsoft Office, CRM systems).
- Other Requirements:
- Ability to work collaboratively with diverse teams.
- Empathy and commitment to providing exceptional client service.
Job Type: Full-time
Pay: From ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- total work: 2 years (Preferred)
Work Location: In person
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