Service Coordinator

2 days ago


Guindy Chennai Tamil Nadu, India Tekna Manufacturing Pvt. Ltd Full time ₹ 3,00,000 per year

Key Responsibilities:

  • Client Assessment & Intake:
  • Conduct initial consultations to understand client needs and objectives.
  • Gather necessary documentation and develop individual service plans.
  • Service Coordination:
  • Schedule and coordinate services, ensuring timely and efficient delivery.
  • Monitor the progress of services and address any issues or concerns.
  • Communication:
  • Serve as the primary point of contact for clients, service providers, and stakeholders.
  • Maintain regular communication to ensure services meet client expectations.
  • Problem-Solving:
  • Address and resolve conflicts or issues that may arise during service delivery.
  • Adjust service plans as needed based on client feedback and changing circumstances.
  • Documentation & Reporting:
  • Maintain accurate records of all client interactions, service plans, and outcomes.
  • Prepare regular reports for management and stakeholders.
  • Compliance:
  • Ensure all services comply with organizational policies, legal requirements, and industry standards.

Qualifications:

  • Education: Preferred Engineering Background.
  • Experience: Previous experience in service coordination, case management, or a similar role is preferred.
  • 2 yrs to 4 yrs
  • Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Problem-solving and conflict-resolution expertise.
  • Proficiency in relevant software and tools (e.g., Microsoft Office, CRM systems).
  • Other Requirements:
  • Ability to work collaboratively with diverse teams.
  • Empathy and commitment to providing exceptional client service.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • total work: 2 years (Preferred)

Work Location: In person


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