Customer Service Coordinator

**Job Summary**: **Key Responsibilities**: **Service Coordination**: - Schedule and assign service technicians for installation, maintenance, and troubleshooting tasks. - Track service calls, complaints, and resolutions to ensure timely closure. - Maintain detailed service records and update CRM systems or service logs. **Customer Interaction**: - Serve...

we need Customer service coordinator in plant designation : Customer service coordinator location : Poonamallee experience : 5+ years 2. Handling Service engineers through whatsapp 3. Handling of AMC/Warranty Scheduled Customers by the existing excel document 4. Quotation to PO stage follow up with customer in Excell funnel. 5. Payment Followup and...

We are hiring for **Customer Coordinator - Immediate joiners** Designation : Customer coordinator Experience : 3-5 years Salary : 25k - 35k per month Location : chennai Free accommodation/ (pf and esi) **Salary**: ₹25,000.00 - ₹35,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9025993448

**Position : Designation Service Back End Coordinator** i. Job Description/Roles & Responsibilities - Allocate Service, Breakdown, Installation, PM calls to Service Engineers ii. Doing CSAT for closed complaints iii. Coordinating with Factory and arranging spares for WTY/CMC complaints iv. Answering Phone calls and logging customer complaints, Addressing...

Assess the service needs of clients and connect them with the correct provider - Create and maintain a directory of service providers and resources - Create and maintain a database of clients and client needs - Assess client issues and provide recommendations to fix problems - Ensure each client is given the necessary services and follow up to fill ongoing...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

**Key Responsibilities**: - **Service Coordination**: - Act as the primary point of contact for service-related queries and requests. - Schedule, track, and manage service delivery operations, ensuring timely resolution of client issues. - Coordinate with the service team to assign tasks and monitor progress. - Maintain accurate records of service...

A service coordinator manages and organizes service-related activities within a company, ensuring smooth operations and customer satisfaction. They act as a liaison between clients and service teams, scheduling appointments, managing resources, and resolving issues. Key responsibilities include customer service, communication, coordination, and...

Job Title: Service Coordinator - MPS ( Female Only) Job Location: Chennai Budget - Max 3.5 LPA **Job Purpose**: The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service...

1. Service Request & Ticket ManagementReceive service requests via phone, email, ticketing tools, or CRM.Log and assign tickets to the appropriate engineers based on skill, location, and SLA priority.Monitor ticket progress and ensure closure within defined SLAs.Escalate unresolved issues to Service Head / Project Head.2. Engineer Coordination & Field...