
Costumer Care Executive
4 days ago
Job Title: Customer Care Executive (Female)
Location: Gurugram, Haryana
Salary: ₹12,000 – ₹15,000 per month
Job Type: Full-Time
Job Summary:
We are looking for a Female Customer Care Executive with a minimum of 1 year of experience in customer service or a related field. The candidate will be responsible for handling customer queries, providing product/service information, and ensuring excellent customer support through effective communication.
Key Responsibilities:
- Handle inbound and outbound calls in a professional and courteous manner
- Resolve customer queries, complaints, and requests efficiently
- Maintain accurate and detailed records of customer interactions
- Build and maintain strong customer relationships for long-term satisfaction
- Coordinate with internal teams for issue resolution
- Achieve set targets for customer satisfaction and productivity
Requirements:
- Education: Minimum 12th Pass / Graduate preferred
- Experience: At least 1 year of experience in customer service / call center / BPO
- Strong verbal communication skills in Hindi and English
- Basic computer proficiency (MS Office, email, CRM tools preferred)
- Good listening skills, problem-solving ability, and a positive attitude
- Must be Female candidate based in or willing to travel to Gurugram
Benefits:
- Fixed salary: ₹12,000 – ₹15,000 per month
- Incentives/Performance bonuses (if applicable)
- Supportive and professional work culture
- Opportunities for career growth and skill development
How to Apply:
Interested candidates with minimum 1 year of experience can share their updated CV.
Job Type: Full-time
Pay: ₹25, ₹35,000.00 per month
Work Location: In person
Speak with the employer
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