Costumer Care Executive

4 days ago

DLF PhII Gurugram Haryana, India WINNTRA Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job Title: Customer Care Executive (Female)

Location: Gurugram, Haryana

Salary: ₹12,000 – ₹15,000 per month

Job Type: Full-Time

Job Summary:

We are looking for a Female Customer Care Executive with a minimum of 1 year of experience in customer service or a related field. The candidate will be responsible for handling customer queries, providing product/service information, and ensuring excellent customer support through effective communication.

Key Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner
  • Resolve customer queries, complaints, and requests efficiently
  • Maintain accurate and detailed records of customer interactions
  • Build and maintain strong customer relationships for long-term satisfaction
  • Coordinate with internal teams for issue resolution
  • Achieve set targets for customer satisfaction and productivity

Requirements:

  • Education: Minimum 12th Pass / Graduate preferred
  • Experience: At least 1 year of experience in customer service / call center / BPO
  • Strong verbal communication skills in Hindi and English
  • Basic computer proficiency (MS Office, email, CRM tools preferred)
  • Good listening skills, problem-solving ability, and a positive attitude
  • Must be Female candidate based in or willing to travel to Gurugram

Benefits:

  • Fixed salary: ₹12,000 – ₹15,000 per month
  • Incentives/Performance bonuses (if applicable)
  • Supportive and professional work culture
  • Opportunities for career growth and skill development

How to Apply:

Interested candidates with minimum 1 year of experience can share their updated CV.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person

Speak with the employer

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