Customer Service Executive

2 days ago


DLF PhIII Gurugram Haryana, India CRATERZONE PVT LTD Full time

**Job Title: Customer Care Executive**
**Location : Udyog Vihar Phase-3**
**Working days : 06 days**
**Work Time: 09:30am-06:30pm**
**Experience : 1-3 Years**

Key Responsibilities:

- Provide product or order-related support and resolution
- Follow up on open issues and ensure timely closure
- Maintain accurate records of customer interactions
- Collaborate with internal teams to escalate or resolve issues

**Requirements**:

- Strong verbal and written communication - English & Hindi
- Ability to multitask across channels
- Prior customer service experience preferred
- Empathetic, patient, and solution-oriented approach

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹33,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Customer service: 2 years (preferred)
- Office management: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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