Customer Support Executive

4 hours ago


DLF PhIII Gurugram Haryana, India Whyte Infrastructures & Developers Full time ₹ 41,880 - ₹ 34,80,000 per year

Responsibilities:

  • Customer Interaction:
  • Respond to customer inquiries via phone promptly and professionally.
  • Assist customers in navigating our products/services and provide relevant information.
  • Resolve customer issues, concerns, and complaints with empathy and efficiency.
  • Order Management:
  • Work closely with other departments to ensure seamless order fulfillment.
  • Product Knowledge:
  • Develop a deep understanding of our products/services to provide accurate information and recommendations to customers.
  • Stay informed about product updates, features, and promotions.
  • Communication:
  • Maintain clear and concise communication with customers and internal teams.
  • Collaborate with team members to address complex customer issues.
  • Documentation:
  • Keep detailed records of customer interactions and transactions.
  • Provide feedback to the management team regarding common customer issues and trends.

Job Type: Full-time

Pay: ₹20, ₹35,000.00 per month

Ability to commute/relocate:

  • DLF Ph-III, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person



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