National Key Account Manager-Ecommerce
4 days ago
Role
- National Key Account Manager- E-com & Q-com
Location
– Pune, Maharashtra
Function
- Sales & Marketing Sub Function- Sales Job
Summary
- This role will support & drive the growth and profitability of the brand across national e-commerce and quick commerce platforms like Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, etc. by building strategic partnerships, leading joint business planning, ensuring flawless execution, and delivering sales targets.
Key Responsibilities
-
• Forge strategic alliances with major e-commerce chains through effective negotiation techniques.
• Previous experience with Quick Commerce platforms like Blinkit, Zepto, Instamart, Big Basket is nonnegotiable
• Negotiate Terms of Trade (TOTs) with customers, ensuring mutually beneficial agreements.
• Drive top-line revenue growth by implementing sales strategies focused on distribution, visibility, pricing, and promotions.
• Forecast customer demand and facilitate collaborative forecasting processes.
• Develop and execute Strategic Annual Operating Business Plans for designated accounts.
• Coordinate quarterly media activities and promotional calendars in collaboration with Marketing and Brand teams.
• Provide exceptional account service to nurture strong customer relationships.
• Manage product launches by overseeing launch calendars and assisting Brand Managers in planning and executing new product launches.
• Monitor competitor pricing, activities, and strategies, adjusting sales approaches accordingly.
• Streamline processes by establishing Service Level Agreements (SLAs), timelines, and formats to enhance efficiency and resolve customer claims promptly.
• Collaborate closely with cross-functional teams including marketing, supply chain, content, and finance to ensure alignment and support organizational goals.
Experience, Skills & Qualifications
-
• Postgraduate in Business Administration, Sales, Marketing, or related field
• 6-8 Years experience in FMCG Sales/E-Commerce Accounts with minimum 2 years as KAM for E-Commerce
• Strong negotiation and relationship management skills
• Excellent analytical and data interpretation abilities
• Strong communication and presentation skills
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