Escalation Specialist

7 hours ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

Al Fahad Enterprises is a diverse company engaged in various industries, including Tour & Travels, Organic Products, and many other services. The company is committed to providing high-quality services and products to its customers. Al Fahad Enterprises is known for its dedication to customer satisfaction and innovative business practices.

Role Description

This is a full-time on-site role for an Escalation Specialist with a trading background, located in Bengaluru. The Escalation Specialist will be responsible for managing and resolving escalations, providing exceptional customer support, and utilizing analytical skills to identify and address issues. The specialist will be required to handle communication effectively while working closely with different teams to ensure a high level of customer satisfaction.

Qualifications

  • Experience in Escalations Management and Escalation skills
  • Strong Analytical Skills
  • Proficiency in Customer Support
  • Excellent Communication skills
  • Ability to work on-site in Bengaluru
  • Bachelor's degree or equivalent experience in a related field
  • Prior experience in the trading industry is a plus

  • Escalation Specialist

    2 weeks ago


    Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Salary: Upto 5 LPA + IncentivesExperience:Must have 1-2 years Experience with Stock Market or Trading Industry as Customer SupportLocation: Bengaluru, OnsiteRole DescriptionThis is a full-time on-site role for an Escalation Specialist in the Stock Market/Trade Industry. The role is located in Bengaluru. The Escalation Specialist will be required to handle...


  • Bengaluru, Karnataka, India Dapedge Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hiring Escalation Specialist with 1.5–2 yrs of relevant experience in customer escalations. Must have excellent communication in English, Hindi & Kannada. E-com background added advantage. Work from Office, 6 days working, immediate joiners only.

  • Escalation Specialist

    2 weeks ago


    Bengaluru, Karnataka, India Curefit Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Role Overview: As a Customer Service Escalation Specialist, your main responsibility will be managing complex member issues, including critical complaints. You will need to focus on active listening and empathy to successfully resolve intricate cases and enhance customer satisfaction. Your expertise in navigating challenging situations through thorough...


  • Bengaluru, Karnataka, India Wroots Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an enthusiastic and energetic individual to handle the appalling customer experience and deliver a first class service to earn their loyalty back for our brand by ensuring customers get a timely, consistent and high-quality experience. This would be a fantastic defining opportunity for a person who enjoys a role filled with variety,...


  • Bengaluru, Karnataka, India Amazon Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We are looking for an experienced fraud investigator with analytical skills to become a member of our investigations team in Bangalore. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the...


  • Bengaluru, Karnataka, India Amazon Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    DESCRIPTIONWe are looking for an experienced fraud investigator with analytical skills to become a member of our investigations team in Bangalore. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the...


  • Bengaluru, Karnataka, India Amazon Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    DescriptionWe are looking for an experienced fraud investigator with analytical skills to become a member of our investigations team in Bangalore. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the...


  • Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Location: Bengaluru (Onsite)Salary: Upto 5 LPA + IncentivesExperience: Must have 1-2 years experience working as Escalation Specialist with a Trading Industry or Stick Market CompanyRole DescriptionThis is a full-time on-site role for a Trading Support Specialist – Escalations & Operations located in Bengaluru. The specialist will handle escalations...


  • Bengaluru, Karnataka, India KnowBe4 Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Please submit your resume in English. The Content Specialist Coordinator provides essential administrative support to the content specialists' team, enabling them to focus on high-level strategic work. The ideal candidate is detail-oriented, has strong organizational skills, and can efficiently handle routine tasks such as coordinating team initiatives on...


  • Bengaluru, Karnataka, India HCL Technologies Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Job Description Technical specialist Job Summary Location: Bangalore Project role: Technical specialist Qualification: B Tech Experience: 4.5-8 Years Skills: Cloud Services No. of positions: 1 Job description: MusthaveoneormoreofGCPDataservices:Bigquery/Dataproc/Composer/Pubsub/Dataow/GCS/BigTable...