Escalation Specialist
5 days ago
Salary
: Upto 5 LPA + Incentives
Experience
:Must have 1-2 years Experience with Stock Market or Trading Industry as Customer Support
Location
: Bengaluru, Onsite
Role Description
This is a full-time on-site role for an Escalation Specialist in the Stock Market/Trade Industry. The role is located in Bengaluru. The Escalation Specialist will be required to handle client escalations related to stock market trading, perform technical analysis, and develop trading strategies. They will be responsible for providing timely and accurate resolutions to client issues, ensuring satisfaction, and adhering to trading regulations and policies.
Qualifications
- Proficiency in Stock Market and Trading
- Experience in Technical Analysis and Trading Strategies
- Strong Analytical Skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage client escalations effectively
- Bachelor's degree in Finance, Economics, or a related field
- Experience in the financial industry is a plus
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