Customer Support Associate

1 day ago

Yerawada Pune Maharashtra, India Tech Mahindra Full time ₹ 54,000 - ₹ 66,000 per year

Job Title: Customer Support Executive – International Voice Process

Location: Yerwada, Pune

CTC: ₹4.5 – ₹5.5 LPA

Shift: Rotational shifts (including night shifts)

Week Off: 2 rotational week-offs

Job Overview:

We are looking for an experienced Customer Support Executive to join our team in Pune. The ideal candidate must have prior experience handling international voice processes and delivering exceptional customer service in a fast-paced BPO environment.

Key Responsibilities:

  • Handle inbound and outbound calls for international customers.
  • Provide accurate information and resolve customer queries efficiently.
  • Maintain high levels of customer satisfaction and professionalism on every call.
  • Meet performance metrics such as call quality, response time, and productivity.
  • Document customer interactions and feedback accurately in the system.
  • Collaborate with internal teams to ensure effective issue resolution.

Requirements:

  • Minimum 7 months of experience in an international voice process (on paper) is mandatory.
  • Excellent English communication skills – both verbal and written.
  • Ability to work in rotational shifts and handle pressure effectively.
  • Strong problem-solving skills and customer-centric approach.
  • Minimum qualification: Graduate or equivalent.

Why Join Us:

  • Competitive salary package with growth opportunities.
  • Dynamic and supportive work environment.
  • Exposure to international client communication and global processes.

Job Type: Full-time

Pay: Up to ₹550,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Customer Support Associate

    2 days ago

    Yerawada, Pune, Maharashtra, India Tech Mahindra Full time

    **Job Title**: Customer Support Executive - International Voice Process **Location**: Yerwada, Pune **CTC**: ₹4.5 - ₹5.5 LPA **Shift**: Rotational shifts (including night shifts) **Week Off**: 2 rotational week-offs **Job Overview**: **Key Responsibilities**: - Handle inbound and outbound calls for international customers. - Provide accurate...

  • Customer Service Associate

    1 week ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

  • Customer Support Associate

    3 days ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **Customer Support Associate - International Voice & Chat Process** **Contact**: 75688 42910** **Location**:Pune, India** **Salary**: ₹3 LPA - ₹6 LPA (with attractive incentives & allowances!) **Shift**: 24/7 Rotational (5 days working, 2 days off) **Transport**: Cab facility provided both ways **Role Overview**: Join our international customer...

  • Customer Support Associate

    1 week ago

    Pune, Maharashtra, India Convera Full time

    **Customer Support-Associate** As a **Customer Support Associate with Convera**, we are looking for motivated, experienced and passionate people to provide world-class customer experience. Someone who wants to unleash his/her potential for a global FinTech that is passionate about moving money for the better. If so, join Convera as a Customer Support...

  • Customer Support Associate

    1 week ago

    Pune, Maharashtra, India Triedge Solutions Full time

    Position : Customer Support Associate Location : Pune Roles & Responsibilities: Key Responsibilities Assist customers with product/service queries, complaints, and support requests. Provide accurate, valid, and complete information using the right tools and systems. Escalate unresolved issues to higher levels of support when necessary. Maintain customer...

  • Customer Support Associate

    1 week ago

    Pune, Maharashtra, India Op green placet Full time

    Job Title: Customer Support Associate (US Voice Process) Location: Bangalore, Mumbai, Pune (Work from Office) Eligibility: 2024 graduates (freshers) - ₹21,000 take-home (~3 LPA). Experienced (up to 3 years) - ₹28K-40K CTC. Undergraduates accepted if 1+ year experience. **Requirements**: Excellent communication skills (Versant score 58+...

  • Customer Support Associate

    3 days ago

    Hinjewadi, Pune, Maharashtra, India jobsequel.in Full time

    Job Title: Customer Support Associate **Company**: JobSequel.in **Department**: Customer Support **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: India’s leading e-commerce platform, is seeking a dedicated and customer-focused individual to join our dynamic customer support team. The Customer Support Associate will be...

  • Customer Support Associate

    2 weeks ago

    Pune, Maharashtra, India 10xgrowthaccelerator Full time

    **Location - Pune kharadi** **Domestic process** **Eligibility - Graduation** **Profile - Customer support Associate** **Shift - Day shift** **6 days of working.** **For fresher upto 25000 CTC & for experience upto 40000 CTC (based on last drawn ) + exciting incentives** **Mode: Full-Time | Walk-in Interview Required** **Requirements**:* **Fluent in...

  • Customer Support Associate

    2 weeks ago

    Pune, Maharashtra, India 10x Growth Accelerator Full time

    **Location - Pune kharadi** **Domestic process** **Eligibility - Graduation** **Profile - Customer support Associate** **Shift - Day shift** **6 days of working.** **For fresher upto 25000 CTC & for experience upto 40000 CTC (based on last drawn ) + exciting incentives** **Mode: Full-Time | Walk-in Interview Required** **Requirements**:* **Fluent in...

  • Customer Support Associate

    3 days ago

    Pune, Maharashtra, India Pioneer HRS Full time

    **Job Details: Domestic Voice Process at Tech Mahindra (Noida Location)** **Position**: Customer Support Associate - International Voice Process **Location**: Pune **Company**: Tech Mahindra **Key Details**: - **Salary**: - 6-11M Experience: 3.97 LPA - 1 YR-17 M Experience: 4.46 LPA - 18 M+ Experience: 4.92 LPA - **Working Days**: 5 days per week -...