Customer Support Associate

3 days ago


Mumbai Maharashtra, India Op green placet Full time

Job Title: Customer Support Associate (US Voice Process)

Location: Bangalore, Mumbai, Pune (Work from Office)

Eligibility:
2024 graduates (freshers) - ₹21,000 take-home (~3 LPA).

Experienced (up to 3 years) - ₹28K-40K CTC.

Undergraduates accepted if 1+ year experience.

**Requirements**:
Excellent communication skills (Versant score 58+ mandatory).

Strong call introduction & closure.

Flexible for night shifts (US Shifts, 5 PM-7 AM IST).

Exposure to US Contact Center preferred.

Rotational work week (Mon-Fri / Tue-Sat / Wed-Sun).

Must follow US client holidays.

Rounds of Hiring: Screening → Versant → Client Discussion → Ops

**Responsibilities**:
Handle inbound/outbound calls for US clients.

Provide customer support, record outcomes on tools.

Locations

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7988517564



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