
Customer Support Associate
3 days ago
Job Title: Customer Support Associate (US Voice Process)
Location: Bangalore, Mumbai, Pune (Work from Office)
Eligibility:
2024 graduates (freshers) - ₹21,000 take-home (~3 LPA).
Experienced (up to 3 years) - ₹28K-40K CTC.
Undergraduates accepted if 1+ year experience.
**Requirements**:
Excellent communication skills (Versant score 58+ mandatory).
Strong call introduction & closure.
Flexible for night shifts (US Shifts, 5 PM-7 AM IST).
Exposure to US Contact Center preferred.
Rotational work week (Mon-Fri / Tue-Sat / Wed-Sun).
Must follow US client holidays.
Rounds of Hiring: Screening → Versant → Client Discussion → Ops
**Responsibilities**:
Handle inbound/outbound calls for US clients.
Provide customer support, record outcomes on tools.
Locations
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7988517564
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