Customer Service Associate

23 hours ago

Nagpur Maharashtra, India Citius Customer Services Full time

**Customer Service Associate**

Designation: Customer Service Associate

**Job Type**: Full Time

Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am)

Work Experience: Minimum 2 years in International voice process
- (Preferrable from US health care)

Educational Qualification: Graduate or equivalent

**Salary**: 25k-32K gross salary

Managing incoming calls and customer service enquiries

Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

The associate will be required to talk to old and unwell people. He or she will reach out to those who have been referred or have enquired for home treatment or assistance and have to collect all the required information before boarding them as patients.

The associate needs to have clear speech, calm demeanor on call and should be able to collect information with patience.

Provide accurate, valid and complete information by using the right method and tools.

Fluent Communication skills is utmost priority

Must be comfortable with rotational shifts.

**Job Specification**

Should be ready to work in night shifts

Should have experience in International Call center, US healthcare, at least minimum 1 year

Should have basic knowledge of medical terms

Should have experience interacting with US Clients (US Process)

Walk-In Interviews : 23th February'24 - 27th February'24

**Interview Venue**:
Altius Cuatomer Services Pvt Ltd, 3rd Floor, B Wing, North and South Central Facility Building, Mihan SEZ, Nagpur
- 441108, Nagpur, Maharashtra.

Interview Timings - 11:00 AM - 4:00 PM

**Contact Person**:
Trushi Nandagawali - HR

Contact no.
8010447189

Pay: ₹25,000.00 - ₹32,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Nagpur, Maharashtra (preferred)

Ability to Relocate:

- Nagpur, Maharashtra: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**
+91
8010447189

  • Customer Service Associate malayalam Process

    23 hours ago

    Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

  • Customer Service Associate

    2 days ago

    Nagpur, India Altius Customer Services Pvt. Ltd. Full time

    **Customer Service Associate_ Sales** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - 3 to 6 months experience (Preferable) Qualification - Any Graduate/HSC **Salary**: ₹14,000 - ₹17,000 per month **Requirements**: Should be ready to work for the Voice process Must have good communication...

  • Customer Servive Associate bengali

    4 days ago

    Nagpur, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** Designation: Customer Service Associate (Bengali Process) Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Bengali...

  • Customer Service Associate

    2 days ago

    Nagpur, Maharashtra, India Hire Lab Career Solutions Full time

    Job Roll - Customer Service Associate Domain - Customer Service Process - Inbound Voice Shifts - Day Shifts Only **Skills - Excellent English communication is must** Salary - 12k -17k Gross Eligibility - Any Graduate / Undergraduate can apply **Important Note**: Hire Lab Career Solutions provides free job opportunities and does not charge any...

  • Customer Service Associate

    2 days ago

    Nagpur, Maharashtra, India Sath Strategic Services pvt. ltd. Full time

    Profile - Customer Service Associate Process Type - Domestic Voice (Need Excellent English Communication) Experience - Fresher or 6 months experience (Preferable) Location - MIHAN, Nagpur **Salary**: ₹12,000 - ₹18,000 per month Contact on 7378998320 (Rutuja) **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per...

  • Guest Service Associate

    3 days ago

    Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Customer Service Associate

    4 days ago

    Nagpur, India Hire Lab Career Solutions Full time

    8 am9 pmDesignation: Customer Service Associate Process Type - Voice Experience - 3 to 6 months experience in Telesales (Preferable), Freshers also can apply. Gender Preference: Female only Shift Timing: 8am to 9pm (Rotational 8 hours shift) Qualification - Any Graduate/HSC **Salary**: ₹12,000 - ₹17,000 per month **Job Types**: Full-time,...

  • Customer Service Associate

    2 days ago

    Nagpur, Maharashtra, India CareerGo Staffing Solutions Full time

    Customer Service Associate Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Graduate or equivalent Mihan,Nagpur HR 8409250974 **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹32,000.00 per month **Benefits**: - Health insurance -...

  • Csa (Customer Service Associate)

    4 days ago

    Nagpur, India Place Assured Consultants Pvt Ltd Full time

    We are urgently hiring Profile: - work from home (Customer service associate) Vacancies: - 40+ Laptop and wifi mandatory Languages: - Hindi/English/Marathi Male,female both can apply Salary: - 10-18k for Hindi/Marathi language 12-20k for English language Only for PAN MAHARASTRA Ability to commute/relocate: - Nagpur, Maharashtra: Reliably...

  • Customer Service Associate

    5 days ago

    Nagpur, Maharashtra, India Talent Search Full time

    1. LYSNA Designation: Sr. Customer Service Associate level I Experience: 2+ yrs of exp/ Excellent communication /International process Please refer to the in-person briefing to understand the requirements properly. Below are the non-negotiables: 1. Must have a strong understanding of written English. 2. Should possess excellent writing skills. 3....