Customer Service Representative
8 hours ago
Company Description
Avalanche High-Tech Enterprise is a comprehensive online platform that seamlessly integrates recruitment services, IT solutions, and product development to meet all your business needs. Our platform is designed to be a one-stop destination for organizations seeking top-notch talent, cutting-edge IT services, and innovative IT products. We offer advanced recruitment tools to match skill sets, a wide array of tailored IT services to enhance technological capabilities, and innovative IT product development to keep your business ahead of the curve.
Role Description
This is a full-time on-site role located in Bengaluru for a Customer Service Representative. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include responding to customer emails and calls, troubleshooting issues, and communicating effectively with customers to solve their problems.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Service skills
- Skills in ensuring Customer Satisfaction and Customer Experience
- Excellent communication and interpersonal skills
- Ability to handle high-stress situations and multiple tasks
- Basic understanding of IT services and products is a plus
- Bachelor's degree in any field or relevant work experience
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