Customer Service Representative

3 hours ago


Bengaluru, Karnataka, India S Square G Tech Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Company Description

S Square G Tech Solutions Pvt Ltd is a trusted technology partner specializing in innovative IT and digital transformation services. Established in 2025, the company focuses on creating smart, reliable, and efficient solutions to empower businesses for growth. With a comprehensive range of services including software development, IT consulting, cloud solutions, and BPO services, S Square G Tech Solutions delivers scalable and high-quality outcomes tailored to client needs. Our mission is to enhance productivity and performance with modern, result-oriented technologies that align with industry standards.

Role Description

This is a full-time, on-site/Remote position located in Sindhanur for a Customer Service Representative. The role involves providing high-quality customer support, addressing inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities include managing customer interactions, delivering a positive customer experience, maintaining records of interactions, and working collaboratively with internal teams to improve service delivery. The Customer Service Representative will act as a vital link between the organization and its customers, ensuring that all customer needs are met promptly and efficiently.

Qualifications

  • Customer Service, Customer Support, and Customer Satisfaction skills
  • Understanding of Customer Experience and ability to enhance it
  • Strong communication and interpersonal skills
  • Problem-solving abilities and a proactive approach to handling customer issues
  • Ability to work in a dynamic, fast-paced environment
  • Entry-level experience or prior experience in customer service is a plus
  • Proficiency in relevant software or CRM tools is advantageous
  • Bachelor's degree in any field or equivalent relevant experience


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